iRC3220 - ImagePass C1 - Disk Full

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  • MFPTech
    Trusted Tech

    250+ Posts
    • Nov 2010
    • 486

    #1

    iRC3220 - ImagePass C1 - Disk Full

    iRC3220 - ImagePass C1 - Disk Full message

    Anyone has experienced this issue please and what was the remedy.



    Thanks in advance!
  • vigour
    Service Manager

    1,000+ Posts
    • Aug 2010
    • 1038

    #2
    Re: iRC3220 - ImagePass C1 - Disk Full

    most likely you will need a new hard drive eventually
    if you are lucky you can get by with going into setup and erasing everything by doing factory default or some name like that, after printing your config page

    Comment

    • mrfixit51
      Lead Service Technician

      1,000+ Posts
      • Oct 2008
      • 1975

      #3
      Re: iRC3220 - ImagePass C1 - Disk Full

      Is there a way to erase the print data area on the drive? The system area should not experience "bloat", but the print data area could be hosting lots of orphaned files...
      "Once a King, always a King, but once a Knight is enough!"

      Comment

      • ReproKev
        Trusted Tech

        250+ Posts
        • Feb 2009
        • 273

        #4
        Re: iRC3220 - ImagePass C1 - Disk Full

        On most fiery's you can go into setup and select "clear server". This will erase all print jobs on the hard drive and not touch the system software. I believe the C1 has this option also.

        Comment

        • zoraldinho
          teacher-guide-expert-guru

          Site Contributor
          2,500+ Posts
          • Mar 2008
          • 4999

          #5
          Re: iRC3220 - ImagePass C1 - Disk Full

          You can clear the server by using the Server>Clear Server command in Command
          WorkStation or the Server>Clear Server command in Command WorkStation LE. In
          Command WorkStation, you can delete the following jobs individually: held jobs,
          active jobs, printed jobs, archived jobs, FreeForm masters, and scan jobs.

          Although the capacity of the HDD is changed, the system software and the installation method for it are not changed.

          OLD HDD, 10GB WM2-5185-000

          NEW HDD, 20GB WM2-5199-000
          If it ain't broke, don't fix it
          A picture is worth a thousand words

          Comment

          • charm5496
            Service Manager

            Site Contributor
            1,000+ Posts
            • Apr 2008
            • 2387

            #6
            Re: iRC3220 - ImagePass C1 - Disk Full

            Originally posted by ReproKev
            On most fiery's you can go into setup and select "clear server". This will erase all print jobs on the hard drive and not touch the system software. I believe the C1 has this option also.
            This should free up the needed space on the HDD. Load CWS if you do not have it loaded already and you can easily clear the server of all the data that has built up over time.
            Accidents don't just happen. They must be carelessly planned.

            Comment

            • vigour
              Service Manager

              1,000+ Posts
              • Aug 2010
              • 1038

              #7
              Re: iRC3220 - ImagePass C1 - Disk Full

              cLEAR sERVER

              that is what i meant when i said factory default. sorrry could not remember the correct terminology

              Comment

              • MFPTech
                Trusted Tech

                250+ Posts
                • Nov 2010
                • 486

                #8
                Re: iRC3220 - ImagePass C1 - Disk Full

                I was able to get the first screen and Cleared the server but then image Pass went to
                "Printer Performing config Mode Settings" and Processing Data is flashing but nothing happens.

                Could not log in with command workstation to remove stored files

                Comment

                • mrfixit51
                  Lead Service Technician

                  1,000+ Posts
                  • Oct 2008
                  • 1975

                  #9
                  Re: iRC3220 - ImagePass C1 - Disk Full

                  Originally posted by MFPTech
                  I was able to get the first screen and Cleared the server but then image Pass went to
                  "Printer Performing config Mode Settings" and Processing Data is flashing but nothing happens.

                  Could not log in with command workstation to remove stored files
                  Sounds like it is time for a clean install then. Hopefully you already have a configuration sheet print out from before this issue sprang up!
                  "Once a King, always a King, but once a Knight is enough!"

                  Comment

                  • charm5496
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Apr 2008
                    • 2387

                    #10
                    Re: iRC3220 - ImagePass C1 - Disk Full

                    If you plan keeping this unit for a while longer it would be worth your while to get a new 20GB HDD so you don't have to worry about another failure
                    Accidents don't just happen. They must be carelessly planned.

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #11
                      Re: iRC3220 - ImagePass C1 - Disk Full

                      Originally posted by MFPTech
                      iRC3220 - ImagePass C1 - Disk Full message

                      Anyone has experienced this issue please and what was the remedy.



                      Thanks in advance!

                      Easy Fix I hope

                      1.-Print out your P Print & User Data settings

                      2.-Set CHK-TYPE to 1 (COPIER>FUNCTION>SYSTEM>CHK-TYPE)and perform an HD-CLEAR (COPIER>FUNCTION>SYSTEM>HD-CLEAR) if that doesn't clear the message then perform an MMI clear (COPIER>FUNCTION>CLEAR>MMI).

                      check settings in service mode for any changes from sheets/re-input those
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • coolmellowdude
                        Junior Member
                        • Feb 2022
                        • 1

                        #12
                        Re: iRC3220 - ImagePass C1 - Disk Full

                        I have and selling a good copied image from a good working Canon Image Runner CR3200 commercial copier with Image Pass- C1 software placed on a larger hard drive. I remember testing and booting up copier with drive. Found it in my electronics tool box. Sold the business several years ago, so I don't need the hard drive.
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