Measure to Prevent E020-0360/ E020-0391/ E020-03b1 (black toner sensor electrostatic buildup)
Additional information regarding the placement of the Claw under the feed assembly and the serial
number cut-off has been added.
imageRUNNER ADVANCE C2020 FAH00001 ~ FAH10546
imageRUNNER ADVANCE C2030 EZS00001 ~ EZS10828
imageRUNNER ADVANCE C2020 G GDV00001 ~ GDV10008
imageRUNNER ADVANCE C2030 G GEB00001 ~ GEB10009
A false detection may occur due to an electrostatic charge within the light-emitting/-receiving section of the
black toner sensor which is located in the area where it receives toner from the toner bottle, leading in
too much toner adhesion. Because of this, toner supplied to the black developing assembly becomes
insufficient, resulting in an error.
SEE PDF>>>>
TP11-1.pdf
Additional information regarding the placement of the Claw under the feed assembly and the serial
number cut-off has been added.
imageRUNNER ADVANCE C2020 FAH00001 ~ FAH10546
imageRUNNER ADVANCE C2030 EZS00001 ~ EZS10828
imageRUNNER ADVANCE C2020 G GDV00001 ~ GDV10008
imageRUNNER ADVANCE C2030 G GEB00001 ~ GEB10009
A false detection may occur due to an electrostatic charge within the light-emitting/-receiving section of the
black toner sensor which is located in the area where it receives toner from the toner bottle, leading in
too much toner adhesion. Because of this, toner supplied to the black developing assembly becomes
insufficient, resulting in an error.
SEE PDF>>>>
TP11-1.pdf
