I have a customer with a IRC3220 w/Send. When he tries to scan 10 pages to his email address, it separates them into 4 different emails. Then if he tries to combine the attachments, the file size is too big to send to anyone. Could there be a setting we are missing that is causing this?
IRC3220 scanning to email
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Re: IRC3220 scanning to email
I have a customer with a IRC3220 w/Send. When he tries to scan 10 pages to his email address, it separates them into 4 different emails. Then if he tries to combine the attachments, the file size is too big to send to anyone. Could there be a setting we are missing that is causing this?
E-Mail/I-Fax Settings
You can change the e-mail and I-fax transmission settings. The available settings are:
-Maximum Data Size For Sending
Sets the maximum data size for outgoing e-mail messages and I-fax documents. If the e-mail message send job exceeds this data size limit, it is split up into several e-mail
messages before being sent. However, I-fax transmissions that exceed the data size limit are handled as errors, and are not sent.
Maximum Data Size For Sending:
Additional Functions) [System Settings]
[Communications Settings] [E-mail/I-Fax Settings]
Set the Maximum Data Size For Sending
-Press [Maximum Data Size For Sending].
-Press [-] or [+] to specify the maximum data size for sending.
You can set the Maximum Data Size for Sending from 0 to 99 MB, in 1 MB increments.
You can also use - (numeric keys) to enter values, and (Clear) to clear your entries.
You can change the value by pressing [-] or [+], even if you entered the value using - (numeric keys).
IMPORTANT
The maximum data size for sending must not be greater than the maximum data size of the mail server.
NOTE
• If you enter '0' MB as the data size, there is no size limit on the data that is sent.
• The maximum data size for sending can be set in 1 MB increments. If the size of an e-mail exceeds the set limit, the e-mail is split up by page and sent out as smaller e-mail messages, each of which is within the set limit. I-fax data that exceeds the set limit is handled as an error, and is not sent.
-Default Subject
The subject that you enter here is used as the default subject whenever you do not enter a subject when sending a job.
-Full Mode TX Timeout
Sets the time that elapses before sending operations terminate (automatically) if you do not receive a notification e-mail (MDN) from the recipient when you send an I-fax in the Full Mode.
-Print MDN/DSN on Receipt
Sets whether to print notification e-mail messages that inform you of the successful delivery of I-fax jobs sent using the Full Mode.
-Always Send Notice for RX Errors
Sets whether to inform the sender that the e-mail message or I-fax was not received successfully.
-Use Send Via Server
Determines whether you can select to send jobs via the server on the screens specified or on screen where you can store I-fax destinations.
see additional settings below
Press (Additional Functions) [Communications
Settings] [TX Settings] under <Common Settings>.
Press [V] or [^] until [Edit Standard Send Settings] appears
-> press [Edit Standard Send Settings].
Press the Scanning Mode drop-down list -> select a scan
mode.
Press the File Format drop-down list -> select a file format ->
press [OK].
File Formats:
[TIFF/JPEG]: Sends images in either the TIFF (Black-and-White) or JPEG (Grayscale/Color) format.
[MTIFF/PDF]: Enables you to insert multiple images into a single MTIFF or PDF file. Sends the file in either the MTIFF (Black-and-White) or PDF (Grayscale/Color) format.
[PDF/PDF]: Enables you to insert multiple images into a single PDF file. Sends the file in the PDF format regardless of the color mode.
[PDF (Compct)]: Enables you to send files containing text originals or text/photo originals using a high compression ratio. You can also send multiple images together as one PDF file.
The Auto-Color Select (Full Color/Black-and-White) and Black-and-White color modes cannot be set together.
If you select [PDF (Compct)] as the file format, it is recommended that you set the original type setting to either 'Text/Photo' or 'Text', depending on the image type.
IMPORTANT
If [PDF (Compct)] is selected as the File Format, the resolution is automatically changed to [300x300 dpi]. If the color mode is set to [Auto-Color Select (Full Color/ Black-and-White)] or [Black and White], the color mode is automatically changed to [Auto-Color Select (Full Color/Grayscale)] or [Grayscale] respectively. If you want to send the document with the resolution setting and the color mode that you specify, change the File Format setting to anything other than [PDF (Compct)].
NOTE
• In order to view a JPEG file, a software application that supports the JPEG file format is required.
• In order to view a TIFF or MTIFF file, a software application that supports TIFF or MTIFF file formats (such as Imaging for Windows) is required.
• In order to view a PDF file, Adobe Acrobat Reader is required.
• If [PDF (Compct)] is selected as the File Format, set the JPEG Compression Ratio in TX Settings under <Common Settings> in Communications Settings (from the Additional Functions screen) to 'Normal' or 'Low Ratio'. If the JPEG Compression Ratio is set to 'High Ratio', the image output may be of a low quality even if [Image Priority] is selected in Image Level for PDF (Compct) in TX Settings under <Common Settings> in Communications Settings (from the Additional Functions screen).**Knowledge is time consuming, exhausting and costly for a trained Tech.** -
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