IRC3220 scanning to email

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  • repeatcopiers
    Senior Tech

    Site Contributor
    500+ Posts
    • Sep 2008
    • 591

    #1

    IRC3220 scanning to email

    I have a customer with a IRC3220 w/Send. When he tries to scan 10 pages to his email address, it separates them into 4 different emails. Then if he tries to combine the attachments, the file size is too big to send to anyone. Could there be a setting we are missing that is causing this?
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: IRC3220 scanning to email

    Originally posted by repeatcopiers
    I have a customer with a IRC3220 w/Send. When he tries to scan 10 pages to his email address, it separates them into 4 different emails. Then if he tries to combine the attachments, the file size is too big to send to anyone. Could there be a setting we are missing that is causing this?

    E-Mail/I-Fax Settings


    You can change the e-mail and I-fax transmission settings. The available settings are:
    -Maximum Data Size For Sending
    Sets the maximum data size for outgoing e-mail messages and I-fax documents. If the e-mail message send job exceeds this data size limit, it is split up into several e-mail
    messages before being sent.
    However, I-fax transmissions that exceed the data size limit are handled as errors, and are not sent.

    Maximum Data Size For Sending:
    Additional Functions) [System Settings]
    [Communications Settings] [E-mail/I-Fax Settings]
    Set the Maximum Data Size For Sending
    -Press [Maximum Data Size For Sending].
    -Press [-] or [+] to specify the maximum data size for sending.
    You can set the Maximum Data Size for Sending from 0 to 99 MB, in 1 MB increments.
    You can also use - (numeric keys) to enter values, and (Clear) to clear your entries.
    You can change the value by pressing [-] or [+], even if you entered the value using - (numeric keys).
    IMPORTANT
    The maximum data size for sending must not be greater than the maximum data size of the mail server.
    NOTE
    • If you enter '0' MB as the data size, there is no size limit on the data that is sent.
    • The maximum data size for sending can be set in 1 MB increments. If the size of an e-mail exceeds the set limit, the e-mail is split up by page and sent out as smaller e-mail messages, each of which is within the set limit. I-fax data that exceeds the set limit is handled as an error, and is not sent.
    -Default Subject
    The subject that you enter here is used as the default subject whenever you do not enter a subject when sending a job.
    -Full Mode TX Timeout
    Sets the time that elapses before sending operations terminate (automatically) if you do not receive a notification e-mail (MDN) from the recipient when you send an I-fax in the Full Mode.
    -Print MDN/DSN on Receipt
    Sets whether to print notification e-mail messages that inform you of the successful delivery of I-fax jobs sent using the Full Mode.
    -Always Send Notice for RX Errors
    Sets whether to inform the sender that the e-mail message or I-fax was not received successfully.
    -Use Send Via Server
    Determines whether you can select to send jobs via the server on the screens specified or on screen where you can store I-fax destinations.


    see additional settings below


    Press (Additional Functions) [Communications
    Settings] [TX Settings] under <Common Settings>.


    Press [V] or [^] until [Edit Standard Send Settings] appears
    -> press [Edit Standard Send Settings].


    Press the Scanning Mode drop-down list -> select a scan
    mode
    .
    Press the File Format drop-down list -> select a file format ->
    press [OK].


    File Formats:
    [TIFF/JPEG]: Sends images in either the TIFF (Black-and-White) or JPEG (Grayscale/Color) format.
    [MTIFF/PDF]: Enables you to insert multiple images into a single MTIFF or PDF file. Sends the file in either the MTIFF (Black-and-White) or PDF (Grayscale/Color) format.
    [PDF/PDF]: Enables you to insert multiple images into a single PDF file. Sends the file in the PDF format regardless of the color mode.
    [PDF (Compct)]: Enables you to send files containing text originals or text/photo originals using a high compression ratio. You can also send multiple images together as one PDF file.
    The Auto-Color Select (Full Color/Black-and-White) and Black-and-White color modes cannot be set together.
    If you select [PDF (Compct)] as the file format, it is recommended that you set the original type setting to either 'Text/Photo' or 'Text', depending on the image type.

    IMPORTANT
    If [PDF (Compct)] is selected as the File Format, the resolution is automatically changed to [300x300 dpi]. If the color mode is set to [Auto-Color Select (Full Color/ Black-and-White)] or [Black and White], the color mode is automatically changed to [Auto-Color Select (Full Color/Grayscale)] or [Grayscale] respectively. If you want to send the document with the resolution setting and the color mode that you specify, change the File Format setting to anything other than [PDF (Compct)].
    NOTE
    • In order to view a JPEG file, a software application that supports the JPEG file format is required.
    • In order to view a TIFF or MTIFF file, a software application that supports TIFF or MTIFF file formats (such as Imaging for Windows) is required.
    • In order to view a PDF file, Adobe Acrobat Reader is required.
    • If [PDF (Compct)] is selected as the File Format, set the JPEG Compression Ratio in TX Settings under <Common Settings> in Communications Settings (from the Additional Functions screen) to 'Normal' or 'Low Ratio'. If the JPEG Compression Ratio is set to 'High Ratio', the image output may be of a low quality even if [Image Priority] is selected in Image Level for PDF (Compct) in TX Settings under <Common Settings> in Communications Settings (from the Additional Functions screen).
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • repeatcopiers
      Senior Tech

      Site Contributor
      500+ Posts
      • Sep 2008
      • 591

      #3
      Re: IRC3220 scanning to email

      Thanks so much!

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