IR Canon 1024 feeder wont do double sided

[logonjim]

Hi guys working on an ir1024 wont do double sided from feeder jams on reversal and jam code is 0011 but thats one that does not come up in the feeder manual.any help appreciated tks

[teckat]

Re: IR Canon 1024 feeder wont do double sided

Hi guys working on an ir1024 wont do double sided from feeder jams on reversal and jam code is 0011 but thats one that does not come up in the feeder manual.any help appreciated tks

Think that 0011 is a Reverse outlet delay-
have u tried a 2 sided to1 sided test ??


u sure u read that code correct ?
what are the other jam codes listed in log ?
where does the original stop ?
is it pulling in multi sheets ??

Check the Left side Cover 2-sided transport guide-

in ADJUST./CLEANING
SPECIAL MODE N
When the two-sided printing function is used, paper may curl severely or become jammed. Enable this setting to prevent paper curling or jamming.
– OFF
– ON

[zoraldinho]

Re: IR Canon 1024 feeder wont do double sided

Check also this option.

ir1022-005.pdf

[logonjim]

Re: IR Canon 1024 feeder wont do double sided

Yes jam code is correct .other codes are 000A and 0010 but its the 0011 codes are mostly. This machine is only a year old so that service bulletin should have no bearing on it. When the feeder scans first side and it tries to refeed it back in for second side the paper only gets as far as the switch back guide or those large white plastic stoppers.

[teckat]

Re: IR Canon 1024 feeder wont do double sided

take off all covers to view & inspect

[mrfixit51]

Re: IR Canon 1024 feeder wont do double sided

I have seen it a couple of times,, there are clear mylar guides under the grey feeder tray, lift it up and inspect the mylars. What you will find is that one of them has turned up edges. The trail edge of the document is supposed to pass thru the mylar, then that edge becomes the lead edge and pass back into the feeder. It is catching on the upturned mylar fingers...

[logonjim]

Re: IR Canon 1024 feeder wont do double sided

tks guys ill let you know the outcome of this ..appreciate all the advice

[logonjim]

Re: IR Canon 1024 feeder wont do double sided

Still an issue guys I changed the feeder and bout the only thing left is the Image Processor and that would cost as much as a new machine so gonna leave that one. i also had one that the display was not working but could see the progress bar this fault turned out to be the Image Processor .Weird and wonderful faults give me back the old NP50 or NP5000 the only thing happened with them was a sep belt or a clogged filter in the tank lol