canon 5065 error e025 001

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  • asser145
    Technician
    • Mar 2011
    • 40

    #1

    canon 5065 error e025 001

    i have a canon with error e025-0001

    i don`t know whats happend

    what is the solution??

    tnks
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5000

    #2
    Re: canon 5065 error e025 001

    Are you a tech? There is a toner feed motor over-current detection error, there is a toner bottle motor connection detection error.Check the connector and the motor.
    If it ain't broke, don't fix it
    A picture is worth a thousand words

    Comment

    • asser145
      Technician
      • Mar 2011
      • 40

      #3
      Re: canon 5065 error e025 001

      i'am tech, but i never seen this machine

      Comment

      • gensys
        Trusted Tech

        250+ Posts
        • Jan 2011
        • 324

        #4
        Re: canon 5065 error e025 001

        Check the connector for any fault in
        connection.
        Replace the motor.
        The Road will be Mastered by >>> the Going...

        Comment

        • asser145
          Technician
          • Mar 2011
          • 40

          #5
          Re: canon 5065 error e025 001

          5065.jpg

          is this motor ???

          Comment

          • zoraldinho
            teacher-guide-expert-guru

            Site Contributor
            5,000+ Posts
            • Mar 2008
            • 5000

            #6
            Re: canon 5065 error e025 001

            Originally posted by asser145
            [ATTACH=CONFIG]11665[/ATTACH]

            is this motor ???
            pic.jpgpic2.jpg
            If it ain't broke, don't fix it
            A picture is worth a thousand words

            Comment

            • asser145
              Technician
              • Mar 2011
              • 40

              #7
              Re: canon 5065 error e025 001

              is the motor number 4 of the pic. tnks.

              I put the "" engine failure "" in another machine and works well. but I put the motor of the machine that works well on the machine and still funiconar broken, do not think that is the driving

              tnks

              Comment

              • mrfixit51
                Lead Service Technician

                1,000+ Posts
                • Oct 2008
                • 1975

                #8
                Re: canon 5065 error e025 001

                The customer may have wedged the toner bottle into the machine trapping the fin on the bottle on the wrong side of the tray. This is what initiates the problem, then if reset numerous times , the DC controller can get fried from the over-current situation of trying to turn the bound up bottle. I have on occassions had to replace both the motor and the controller, as a bad motor can take out the controller board.

                If you are really lucky, just re-seating the bottle correctly has taken care of the issue on a few occasions for me...
                "Once a King, always a King, but once a Knight is enough!"

                Comment

                • Canuck
                  Tech Specialist

                  1,000+ Posts
                  • Nov 2007
                  • 1713

                  #9
                  Re: canon 5065 error e025 001

                  replace the motor and replace F9 on the Dcon. Its a 2 amp 120v fuse,get fancy with your soldering iron

                  Comment

                  • vigour
                    Service Manager

                    1,000+ Posts
                    • Aug 2010
                    • 1038

                    #10
                    Re: canon 5065 error e025 001

                    e025-001 refers to M9 FK2-0183. it looks like a small bulb, with transparent plastic around it.
                    It is easier, cleaner, and not much more costly to replace FM2-3029 sub-drive assembly.

                    -turn copier off
                    -open toner door
                    - turn copier on
                    it should start without error code, if your dc controller is still good
                    it will make copies till the dev calls for toner again.

                    remove dev
                    remove hopper
                    assembly comes out with 3 or 4 screws.
                    after installing motor or assembly ,don't forget to plug both sides in.

                    Comment

                    • gensys
                      Trusted Tech

                      250+ Posts
                      • Jan 2011
                      • 324

                      #11
                      Re: canon 5065 error e025 001

                      Originally posted by asser145
                      [ATTACH=CONFIG]11665[/ATTACH]

                      is this motor ???
                      The iR very dirty. The mashine needs to be kept always clean. Digital copiers not love a dust ...
                      The Road will be Mastered by >>> the Going...

                      Comment

                      • asser145
                        Technician
                        • Mar 2011
                        • 40

                        #12
                        Re: canon 5065 error e025 001

                        vigor is as it says, opening the door does not fail, but when it makes copies, and makes 5 returns to give the error.

                        now ask the dc motor.

                        I will tell you

                        Comment

                        • asser145
                          Technician
                          • Mar 2011
                          • 40

                          #13
                          Re: canon 5065 error e025 001

                          the motor has arrived, and operates the machine

                          thanks to all

                          Comment

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