error code 0603-0003

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  • adhy
    Trusted Tech

    100+ Posts
    • Feb 2011
    • 109

    #1

    error code 0603-0003

    hi please help me i am facing an IR 5000 with error code 0603-0003, any one have idea will regarding.thank you
  • adhy
    Trusted Tech

    100+ Posts
    • Feb 2011
    • 109

    #2
    Re: error code 0603-0003

    ups i am sorry my friend i was false the code is 602-0003, i went to my costumer without my glasses i have problem with my eyes. thank you for reply.

    Comment

    • adhy
      Trusted Tech

      100+ Posts
      • Feb 2011
      • 109

      #3
      Re: error code 0603-0003

      got it!!..its work .the HD can run again (with hold down 1 and 9) thanks for your advices Canon Tech .

      Comment

      • Desert Rat
        Service Manager

        Site Contributor
        1,000+ Posts
        • May 2008
        • 1089

        #4
        Re: error code 0603-0003

        I hapen to see and E602-004 in the error log on a IR6020i. I did the 1&9 trick and got the white
        flashing square but it did not drop, like I have seen on the IR6000.
        May be I did not wait long enough, huh?
        Also, I could not find the definition for the 0004 partion of the code. I only have
        the manual for the IR 5000/6000. It has alway been good enough before now.
        Is there a svc manual suppliment available for this?

        DR

        I am normally impatient about this stuff.
        Last edited by Desert Rat; 09-22-2011, 02:05 AM. Reason: forgot info

        Comment

        • mrfixit51
          Lead Service Technician

          1,000+ Posts
          • Oct 2008
          • 1975

          #5
          Re: error code 0603-0003

          Originally posted by Desert Rat
          I am normally impatient about this stuff.
          Me too,,, ran into a 2200 yesterday with the code, thought I would try the 1&9 start up. Started the process, walked out to my car, got the laptop, and the drive. Booted the laptop, I had to reconfigure for my Nethawk cable, just recently popped a bigger hard drive in the laptop, found the driver, 3rd time was the charm in getting it configured properly, and hooked it up.

          The first box was still sitting there blinking in the upper left hand corner, doing nothing... I have had the same results more often than not, so my first instinct is to replace the drive and move on, especially on a "vanilla" machine.
          "Once a King, always a King, but once a Knight is enough!"

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: error code 0603-0003

            Originally posted by Desert Rat
            I hapen to see and E602-004 in the error log on a IR6020i. I did the 1&9 trick and got the white
            flashing square but it did not drop, like I have seen on the IR6000.
            May be I did not wait long enough, huh?
            Also, I could not find the definition for the 0004 partion of the code. I only have
            the manual for the IR 5000/6000. It has alway been good enough before now.
            Is there a svc manual suppliment available for this?

            DR

            I am normally impatient about this stuff.
            u may get lucky______________________


            Read/write error on HD
            [Equivalent to a Low Level Format]
            Perform the following:
            1. SERVICE_MODE>COPIER>FUNCTION>SYSTEM>CHKTYPE,
            and Select #1 through #4.
            2. Press OK
            3. Press HD-CLEAR for each CHK-TYPE #.
            4. Press OK
            5. Turn OFF/ON machine.
            NOTE:
            Performing CHK-TYPE #1 will erase Mailbox Registration
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • adhy
              Trusted Tech

              100+ Posts
              • Feb 2011
              • 109

              #7
              Re: error code 0603-0003

              you are the best Teckat!!!!

              Comment

              • Desert Rat
                Service Manager

                Site Contributor
                1,000+ Posts
                • May 2008
                • 1089

                #8
                Re: error code 0603-0003



                Thank you for that explaination. This customer is in crunch time for a case and time is critical for
                them. Plus I have spoiled this customer for the last 10-12 years, to the point that two or three
                extra key strokes is a big deal.
                I do not believe they are using the mailbox functions, I will have the opportunity today to find
                out.
                At the moment, I am most concerned about the light copy on the 6020i. The meter on this
                machine is around 690K. It took them a year to put 90K on the meter. This is their back-up
                unit. I believe it should ask for toner if low. I have only re adjusted the laser offset, drop the
                dev bias 15 volts and put AE at 9 along with density, and it is still on the lighter side. This
                happens on the printer side as I noticed when I printed from the misc P under functions.
                Before installing this unit I polished the drum with the Canon magic powder, replaced the
                corona's with the brown wire and installed the blue wire cleaners.
                I know the mag roller is supposed to be changed around 600K, but have seen them go a fair
                distance beyond that with little change. Today I will get more serious about this issue
                and pull the chargers and manually clean all corona's.

                Any other advice?

                DR

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: error code 0603-0003

                  Light Copies ??

                  u mean Glass copies ?
                  Copies using the DF ?
                  Network Prints ?

                  or all of the above ?

                  Check the DPOT values for VL1M and VL1T
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • Desert Rat
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • May 2008
                    • 1089

                    #10
                    Re: error code 0603-0003

                    Teckat,

                    No I did not get those, thought about it on the way back to the office.
                    It was brought to my attention by one of the lawyers and I noticed it
                    when I printed out the adjustment list.
                    I just went through this on this page but was asked to log in twice and then it gave me a
                    blank page. I will attemp to send this in an email.

                    It happens while printing, surprising it is not that noticable during copy, but I can see it.

                    I will be out of town for the week end. I will try to post more before I go.


                    Thanks

                    DR

                    Comment

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