Socket Error when trying to flash ImagePass H1

[its_just_a_copier]

This started after trying to reload system software with a Windows 7 PC. I've never seen it when using an Windows XP computer.

"BOOTPD : Socket has not been created 10049"

Must be a windows network card setting, just wondering if anyone has seen this before?

[charm5496]

Re: Socket Error when trying to flash ImagePass H1

I have never attempted to load the H1 from the DVD on a windows 7 box

use to run into this every once in a while on the old fiery's where the network config wasn't setup correctly between the two devices and the fiery utilities or CWS would throw this message. I would start with your network config on your win 7 PC. make sure all the firewalls are off and it configured correctly to talk to the imagepass.

[its_just_a_copier]

Re: Socket Error when trying to flash ImagePass H1

Yes I thought that might pose a problem. My laptop is all tied up with Symantec protection from my company.

So I tried a desktop PC, also Windows 7 32bit and received the same error. I tried disabling Windows firewall with no luck... The TCP/IP configuration is the same as it was on my XP laptop, auto configure IP.

I know I could use a thumbdrive, just trying to get to the bottom of this....

[charm5496]

Re: Socket Error when trying to flash ImagePass H1

In theory it should work. It works with Vista OS and Win 7 is based off of that.

[its_just_a_copier]

Re: Socket Error when trying to flash ImagePass H1

In theory it should work. It works with Vista OS and Win 7 is based off of that.

Yep I know, in theory. Now I've tried three different Windows 7 PC's with the same results. Still not sure what's going on...

[mrfixit51]

Re: Socket Error when trying to flash ImagePass H1

Grab the 8 gig thumbdrive, prepare it with the utility and load the software on it. Sounds like it will be quicker than what you are currently attempting...

[teckat]

Re: Socket Error when trying to flash ImagePass H1

This started after trying to reload system software with a Windows 7 PC. I've never seen it when using an Windows XP computer.

"BOOTPD : Socket has not been created 10049"


Are u attempting an upgrade to v2.0 with the four CD's ???

Must be a windows network card setting, just wondering if anyone has seen this before?

Are u attempting an upgrade H1 to v2.0 with the four CD's ???


Installation of the System Software can be done over the LAN Port with the Fiery System Software Installer or by using a USB Flash Drive with the USB Flash Tool.
Care needs to be taken when installing System Software. Be sure to follow the provided instructions carefully. Particularly important is the positioning of the two mode dip switches on the imagePASS.

[teckat]

Re: Socket Error when trying to flash ImagePass H1

BEST WAY TO UPDATE or RE-INSTALL H1 FIRMWARE is with USB

USB Flash Tool Procedure:http://downloads.canon.com/isg_public/USB_FLASH_TOOL.iso
Installing System Software From a Prepared USB 2.0 Flash Drive:
1. Print out a Configuration page.
2. Shut down the imagePASS (via the operation panel of the copier).
3. Power off the copier.
4. Be sure to leave the imagePASS-H1 connected to the copier (via the cross-over ethernet and communications
cables).
5. Attach the prepared USB 2.0 Flash Drive to a USB Type A connector on the imagePASS-H1.
6. DO NOT move the imagePASS-H1 service dip-switches to the service (download) position.
Leave the dip-switches in the normal position.

[its_just_a_copier]

Re: Socket Error when trying to flash ImagePass H1

I know I could use a thumbdrive, just trying to get to the bottom of this....

The problem is the majority of my guys don't get issued or just dont have thumbdrives. They all have windows 7 laptops however. Just another case of aging equipment not playing nice with newer OS 's.

Thanks guys for all your input!

[its_just_a_copier]

Re: Socket Error when trying to flash ImagePass H1

Just an update, I found a thread on the CUSA site about this. Setting your Windows 7 laptop to a fixed IP IP Address: 169.254.159.240
Subnet Mask: 255.255.0.0
Default Gateway: 169.254.159.1

Will get you past the 'Socket' error!

Still having another problem however. Now it goes through Disk 1, when I insert Disk 2 it has a new error saying Incorrect Volume, insert correct disk. I've tried changing to another set of CD's, and I've tried another H1.

I'm thinking its something to do with my Symantec security on my laptop. At first I had to disable all three modules to get the installation moving, otherwise it would not error, just hang until it timed-out.
But after I got frustrated and stopped trying, I noticed that one of those modules had turned itself back on.

So now I'm going to go back and monitor Symantec and see what its doing during the install.


We'll see!

[teckat]

Re: Socket Error when trying to flash ImagePass H1

what two disk ver. of H1 are u using ?? v1.1 or v1.2

download the Disks on your laptop>
then do the update/re-load

Fiery Installer Utility Fails to Start the System Software Installation ??????

Disable any security software running on the PC/Laptop
Disable the QoS Packet Scheduler -
1. Right click on 'My Network Places' and select Properties from the resulting popup menu.
2. Right click on 'Local Area Connection' and select Properties from the resulting popup menu.
3. On the General tab of the Local Area Connection Properties dialog box, scroll through the items in the 'This connection uses the following items' field, looking for 'QoS Packet Scheduler'.
4. If 'QoS Packet Scheduler' is present, verify that it is disabled (unchecked). If it is checked on, un-check it.
5. Click OK.
Disable the Deterministic Network Enhancer -

1. Right click on 'My Network Places' and select Properties from the resulting popup menu.
2. Right click on 'Local Area Connection' and select Properties from the resulting popup menu.
3. On the General tab of the Local Area Connection Properties dialog box, scroll through the items in the 'This connection uses the following items' field, looking for 'Deterministic Network Enhancer'.
4. If 'Deterministic Network Enhancer' is present, verify that it is disabled (unchecked). If it is checked on, un-check it.
5. Click OK.

[its_just_a_copier]

Re: Socket Error when trying to flash ImagePass H1

Well I've found an even simpler solution. Starting Windows 7 in safe mode. No CD errors, no problems with Symantec.

Still had to use that Static IP though.

Problem resolved.


Thanks for all your help guys!

[teckat]

Re: Socket Error when trying to flash ImagePass H1

Well I've found an even simpler solution. Starting Windows 7 in safe mode. No CD errors, no problems with Symantec.

Still had to use that Static IP though.

Problem resolved.


Thanks for all your help guys!

safe.jpgwhoopee!!!!