problem in IR 6570

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  • bluesky2000
    Technician

    50+ Posts
    • Nov 2010
    • 95

    #1

    problem in IR 6570

    hi all .........

    i have i problem with my device 6570 >> my problem is :

    When I open the device and I want to start copying using the upper door the picture shows a white (( no writing in the paper ))
    then I turn off the device and re-run it again, then the image appears ..

    what is my problem !!!!!!!
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: problem in IR 6570

    Originally posted by bluesky2000
    hi all .........

    i have i problem with my device 6570 >> my problem is :

    When I open the device and I want to start copying using the upper door the picture shows a white (( no writing in the paper ))
    then I turn off the device and re-run it again, then the image appears ..

    what is my problem !!!!!!!



    your talking about paper tray selection ??
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • nivssluck
      Trusted Tech

      100+ Posts
      • May 2008
      • 228

      #3
      Re: problem in IR 6570

      Originally posted by bluesky2000
      hi all .........

      When I open the device and I want to start copying using the upper door the picture shows a white (( no writing in the paper ))
      then I turn off the device and re-run it again, then the image appears ..
      upper door? you mean ADF or BYPASS?

      Comment

      • bluesky2000
        Technician

        50+ Posts
        • Nov 2010
        • 95

        #4
        Re: problem in IR 6570

        no ..

        i talking about a copy paper using upper door

        the paper when out in finisher it's out with no write

        but

        when i switch off the device and re-run it again >> and copy a paper with upper door ( feeder ) the paper when out from finisher have a write no problem

        Comment

        • nivssluck
          Trusted Tech

          100+ Posts
          • May 2008
          • 228

          #5
          Re: problem in IR 6570

          Originally posted by bluesky2000
          no ..

          i talking about a copy paper using upper door

          the paper when out in finisher it's out with no write

          but

          when i switch off the device and re-run it again >> and copy a paper with upper door ( feeder ) the paper when out from finisher have a write no problem
          how about copy a paper with lower door (glass)? NO PROBLEM?

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: problem in IR 6570

            Originally posted by bluesky2000
            no ..

            i talking about a copy paper using upper door

            the paper when out in finisher it's out with no write

            but

            when i switch off the device and re-run it again >> and copy a paper with upper door ( feeder ) the paper when out from finisher have a write no problem



            check this setting> for Potential controller
            Copier>Option>Body>PO-CNT
            it should be set at "1"
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • bluesky2000
              Technician

              50+ Posts
              • Nov 2010
              • 95

              #7
              Re: problem in IR 6570

              how about copy a paper with lower door (glass)? NO PROBLEM?
              Also the same problem ...

              Comment

              • bluesky2000
                Technician

                50+ Posts
                • Nov 2010
                • 95

                #8
                Re: problem in IR 6570

                thanks all for help >>


                can u explain to me how can i do that

                check this setting> for Potential controller
                Copier>Option>Body>PO-CNT
                it should be set at "1"

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: problem in IR 6570

                  Originally posted by bluesky2000
                  thanks all for help >>


                  can u explain to me how can i do that

                  check this setting> for Potential controller
                  Copier>Option>Body>PO-CNT
                  it should be set at "1"

                  go int to service mode


                  1) Press the asterisk key (*) on the operation panel.
                  2) Press 2 and 8 simultaneously on the numeric keypad.
                  3) Press the asterisk key (*)on the operation panel.
                  SM.JPG

                  then highlight each screen tab>>>>> Copier>Option>Body>PO-CNT


                  call for a tech if not familiar with this operation
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • bluesky2000
                    Technician

                    50+ Posts
                    • Nov 2010
                    • 95

                    #10
                    Re: problem in IR 6570

                    thank u man

                    i do it it's work ]

                    but a paper when out from finisher it out badly too much >>

                    when i change it form 0 to 1 .

                    again thank u so much >>>>>>>>>

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #11
                      Re: problem in IR 6570

                      Originally posted by bluesky2000
                      thank u man

                      i do it it's work ]

                      but a paper when out from finisher it out badly too much >>

                      when i change it form 0 to 1 .

                      again thank u so much >>>>>>>>>


                      Thanks, good luck

                      is the finisher working now ?????
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • bluesky2000
                        Technician

                        50+ Posts
                        • Nov 2010
                        • 95

                        #12
                        Re: problem in IR 6570

                        yes it work very good

                        but the resolution of the picture it become badly when i change from 0 to 1

                        but i change it again to 0 - the resolution of picture is become a good and the device work very good

                        i want u understand me !

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083

                          #13
                          Re: problem in IR 6570

                          Originally posted by bluesky2000
                          yes it work very good

                          but the resolution of the picture it become badly when i change from 0 to 1

                          but i change it again to 0 - the resolution of picture is become a good and the device work very good

                          i want u understand me !

                          there are to many adjustments to go over here/ best is to call for a CANON experienced tech


                          Potential controller should be left on/
                          if u have poor CQ with it on , u may have a DRUM issue or Developer issue
                          /
                          or issue with -Primary Corona Assembly,Potential Control Assembly,Laser---------

                          perform this below---
                          Copier>Function>DPC. Select DPC, and input 1. Then recycle the machine.

                          The machine's potential control mechanisms consist of those for copier image output and those for printer (PDL) image output, and permit independent adjustment of service mode potential control parameters.
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • bluesky2000
                            Technician

                            50+ Posts
                            • Nov 2010
                            • 95

                            #14
                            Re: problem in IR 6570

                            OK i do it tomorrow . i hope it work '

                            thanks man you tired so much with me

                            Comment

                            • bluesky2000
                              Technician

                              50+ Posts
                              • Nov 2010
                              • 95

                              #15
                              Re: problem in IR 6570

                              the same problem come back

                              Comment

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