ir 3300 100W weird situation

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • jiongpao
    Trusted Tech
    • May 2009
    • 413

    #1

    ir 3300 100W weird situation

    Hi, one of my customer complaining that theres a dirty line in the middle of A4 paper around 10cm. it is not too visible but u can see it even for the very 1st page. i did many things but no cure including

    1. blade changed , drum changed, primary charge changed
    2. changed scanner lamp, cleaned scanner unit, cleaned mirrors and cleaned glasses with spirit
    3. cleaned laser unit
    4. cleaned transfer roller

    it doesnt cure even a little .... i dont think developer cylinder will cause this problem isnt it?
  • bojans
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2008
    • 1313

    #2
    Re: ir 3300 100W weird situation

    Did you try to put new Drum Cartridge?

    Comment

    • jiongpao
      Trusted Tech
      • May 2009
      • 413

      #3
      Re: ir 3300 100W weird situation

      yes i changed whole drum unit assembly

      Comment

      • bojans
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2008
        • 1313

        #4
        Re: ir 3300 100W weird situation

        It could be fixing film.

        Comment

        • TEC DOG
          Trusted Tech

          100+ Posts
          • Sep 2011
          • 113

          #5
          Re: ir 3300 100W weird situation

          Do you have issue only with copy?Make forse stop before fixing and check print.Post a picture.
          How many prints have machine?

          Comment

          • jiongpao
            Trusted Tech
            • May 2009
            • 413

            #6
            Re: ir 3300 100W weird situation

            will go on customer place on early morning to have try on force stop n will post the sample. If im not wrong it almost 2million. Thats hardcore machine lol

            Comment

            • Simons
              Trusted Tech
              • Jun 2008
              • 490

              #7
              Re: ir 3300 100W weird situation

              You could take dev unit out and wipe the roller down. See if there is something hiding under some toner?

              Comment

              Working...