canon 3080 error e00025- 0003

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  • asser145
    Technician
    • Mar 2011
    • 40

    #1

    canon 3080 error e00025- 0003

    hello

    i have a canon 3080 with error e00025 - 0003 .

    what is the problem?
  • charm5496
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2008
    • 2387

    #2
    Re: canon 3080 error e00025- 0003

    it is an error with your process unit where the toners, drum, ITB and waste bottle sit. You could have anything from a loose connection, toner or paper in a connector, bad motor or sensor even the DC controller. My advice is to pay someone who is trained on the device to work on it.
    Accidents don't just happen. They must be carelessly planned.

    Comment

    • doktor
      Trusted Tech

      100+ Posts
      • Jan 2010
      • 214

      #3
      Re: canon 3080 error e00025- 0003

      error.pdf

      Comment

      • Simons
        Trusted Tech
        • Jun 2008
        • 490

        #4
        Re: canon 3080 error e00025- 0003

        It may have been a customer caused problem changeing toner. I would also wonder if e025- 0103 Bk buffer supply error isnt a customer induced problem that went away now for a few months too!

        edit: I was right I think both of these can be caused by the customer and im not sure but maybe related to the need to arrow through the screens to register a new toner? hmmm?
        Product : image Runner C3380/ C2880
        Title : Error Code E025 on Image Runner C3380/C2880

        Error :
        Error code E025 is displayed

        Workaround :

        Error Code E025-xxxx
        Symptom
        An E025-xxxx error code is displayed on the control panel.

        Cause
        Defective Drum Unit
        Blocked Toner Pipe (High Humidity / High Temperature Environment)
        Loose/ Faulty Wiring
        Faulty/ Dirty Toner Feed Level Sensor
        Faulty Toner Supply Motor
        Defective Connecting PCB Unit
        Defective DC Controller PCB Assembly

        Action
        Check for a broken or jammed toner supply auger on the Drum Assembly.
        Check the toner holes on the Drum and Hopper Assembly. Use a vacuum to clear any blockage found.



        Also check that the sensor lever is not jammed
        Check for loose or pinched wires on the Connecting PCB Unit at J551 and J552.
        If the Toner feed motors (M8 through M11) can be activated in service mode under PART-CHK, suspect a fault at Toner feed level sensor. First clean the sensor, if found to be faulty replace it with a new one:
        PS3 through PS5: Toner feed level sensor (WG8-5772-000)
        PS6: Toner feed level sensor for black (FK2-0149-000)

        Replace the Toner Supply Motor and check the connectors at the DC Controller PCB. Use the following chart as a reference:
        Ref. Description Part Number DC Controller PCB
        Connector Error Code
        M8 Toner supply motor (Y) FM2-5597 J2012 E025-0000
        E025-0100
        M9 Toner supply motor (M) FM2-5597 J2010 E025-0001
        E025-0101
        M10 Toner supply motor (C) FM2-5597 J2008 E025-0002
        E025-0102
        M11 Toner supply motor (K) FM2-5597 J2005 E025-0003
        E025-0103

        Replace the Connecting PCB Unit (FM2-8266-000)
        Replace the DC Controller PCB Assembly (FM2-8263-000)



        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: canon 3080 error e00025- 0003

          Originally posted by asser145
          hello

          i have a canon 3080 with error e00025 - 0003 .

          what is the problem?

          SERVICE TECH ????
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • asser145
            Technician
            • Mar 2011
            • 40

            #6
            Re: canon 3080 error e00025- 0003

            yes i'am a tech support

            Comment

            • asser145
              Technician
              • Mar 2011
              • 40

              #7
              Re: canon 3080 error e00025- 0003

              I found the solution in this forum:



              the solution was clean sensors PS3, PS4, PS5 and PS6

              tanks teckat

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: canon 3080 error e00025- 0003

                Originally posted by asser145
                I found the solution in this forum:



                the solution was clean sensors PS3, PS4, PS5 and PS6

                tanks teckat

                good find/ I forgot about those posted pictures on issue
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • aungmoe
                  Junior Member
                  • Apr 2016
                  • 3

                  #9
                  Re: canon 3080 error e00025- 0003

                  Canon ir2880i e00025-003 is yellow filling toner moter not properly work.

                  Comment

                  • techandtrader
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Jun 2016
                    • 318

                    #10
                    Re: canon 3080 error e00025- 0003

                    Wow blast from the past! 3380 was a first gen machine and so the gear holder assembly would leak and the cover over the PCB would allow it to cover the sensors and send people into left field.

                    Both parts were updated and basically this doesn't happen on the second gen models like the 3480. HOWEVER. we are advised to deep clean in that area once a year because the system is not perfect. Also every once in awhile vac out under the toners and the gear holder assembly's.
                    I have used Canon Imagerunner parts for sale. Most are floor model Color and / Advances Imagerunner with some 3025 3235 parts. Several intact machines being parted.

                    Comment

                    • tech28
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Jun 2013
                      • 434

                      #11
                      Re: canon 3080 error e00025- 0003

                      Remove toners, remove waste toner bottle, remove cover under toners, with a can of air, blow air into where the black toner gears(front of toner housing) below there is the sensor that gets dirty, reassemble, problem solved. The last digit in the error code is the color(sensor) that is dirty, have seen that many,many times, its a very easy fix. Good Luck.Canon Cover to remove 12-8-2016 001.jpg

                      Comment

                      • Canuck
                        Tech Specialist

                        1,000+ Posts
                        • Nov 2007
                        • 1713

                        #12
                        Re: canon 3080 error e00025- 0003

                        Canon has a modified cover to protect the sensors from toner falling on them.

                        Comment

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