machine: iR3300i
workstations: windows xp & windows 7
server: CentOS 5.4
problem: #801 on smb(scan to file) to server
hi guys, not a common problem but hoping somebody might give light
customer is using iR3300i and are usually using it to scan files into
the server ( CentOS 5.4 ) shared under SMB to the whole network.
all was working fine until the HDD died (e602)
service technician replaced the HDD
the 3300i can send (scan to file) documents to all the workstations except to the server (#801)
but all the workstations, can read/write files into server
machine -
login details used is correct (username & password), but prompts,
check login details whenever I browse for the server drive.
workstations -
used the same username & password and can access the server drive...
#801 [SMB] Sending to a shared folder
Cause
-The destination is full or out of available free space to write to.
-The user account does not have proper privileges or enough
disk space quota available for this user account to write to this
destination.
-The SMB client setting is not turned ON or not properly
configured on the copier/machine.
-The software FIREWALL on that destination computer might be
turned ON or not properly configured to permit this traffic.
-Check and verify that the destination has enough available
free disk space.
Remedy
-Check and verify that the user account does have proper access
and disk quota available for writing files to this location.
-Check and verify that the SMB client protocol is turn ON and
that the SMB client is properly configured on the copier/machine.
-Check and verify that there are no software firewalls running on
the destination computer and if so make sure that the firewall
application is properly configured to permit this traffic .
any suggestions what might be blocking the 3300i from accessing the server drive?
workstations: windows xp & windows 7
server: CentOS 5.4
problem: #801 on smb(scan to file) to server
hi guys, not a common problem but hoping somebody might give light
customer is using iR3300i and are usually using it to scan files into
the server ( CentOS 5.4 ) shared under SMB to the whole network.
all was working fine until the HDD died (e602)
service technician replaced the HDD
the 3300i can send (scan to file) documents to all the workstations except to the server (#801)
but all the workstations, can read/write files into server
machine -
login details used is correct (username & password), but prompts,
check login details whenever I browse for the server drive.
workstations -
used the same username & password and can access the server drive...
#801 [SMB] Sending to a shared folder
Cause
-The destination is full or out of available free space to write to.
-The user account does not have proper privileges or enough
disk space quota available for this user account to write to this
destination.
-The SMB client setting is not turned ON or not properly
configured on the copier/machine.
-The software FIREWALL on that destination computer might be
turned ON or not properly configured to permit this traffic.
-Check and verify that the destination has enough available
free disk space.
Remedy
-Check and verify that the user account does have proper access
and disk quota available for writing files to this location.
-Check and verify that the SMB client protocol is turn ON and
that the SMB client is properly configured on the copier/machine.
-Check and verify that there are no software firewalls running on
the destination computer and if so make sure that the firewall
application is properly configured to permit this traffic .
any suggestions what might be blocking the 3300i from accessing the server drive?
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