Jam in cassette 3 ir5000

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  • Sahdy
    Technician
    • Sep 2011
    • 23

    #1

    [Jamming] Jam in cassette 3 ir5000

    I installed a new pickup roller, feeding roller and separation sponge with new ones, sill the feeding through it make jam in repetitive copies.
    What is the real problem? Thanks.
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5007

    #2
    Re: Jam in cassette 3 ir5000

    How many copies have machine?What is jam code?Do you have jam only with one cassette?Are you a tech?

    tech11.jpg
    If it ain't broke, don't fix it
    A picture is worth a thousand words

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    • Sahdy
      Technician
      • Sep 2011
      • 23

      #3
      Re: Jam in cassette 3 ir5000

      It didn't give a jam code. Just jam at the cassatte # 3 only the paper didn't leave it and the copier show jam at touch screen. The machine copied about 2 m till now (the counter show that).

      Comment

      • zoraldinho
        teacher-guide-expert-guru

        Site Contributor
        5,000+ Posts
        • Mar 2008
        • 5007

        #4
        Re: Jam in cassette 3 ir5000

        So you are not a tech i beleve.Call a canon tech.
        If it ain't broke, don't fix it
        A picture is worth a thousand words

        Comment

        • Sahdy
          Technician
          • Sep 2011
          • 23

          #5
          Re: Jam in cassette 3 ir5000

          Originally posted by zoraldinho
          So you are not a tech i beleve.Call a canon tech.
          is it for tech only this night, it night now here. I don't want to stay to the morning. Could heip? thanks

          Comment

          • zoraldinho
            teacher-guide-expert-guru

            Site Contributor
            5,000+ Posts
            • Mar 2008
            • 5007

            #6
            Re: Jam in cassette 3 ir5000

            OK.Go to service mode and read the jam code.

            jam.jpg
            If it ain't broke, don't fix it
            A picture is worth a thousand words

            Comment

            • Sahdy
              Technician
              • Sep 2011
              • 23

              #7
              Re: Jam in cassette 3 ir5000

              Originally posted by zoraldinho
              ok.go to service mode and read the jam code.

              [ATTACH=CONFIG]12150[/ATTACH]
              the jam code is 0105
              So it is a dealy jam / vertical path 3 paper sensor (PS26)
              What does it mean?? wht should I do? thanks again.
              Last edited by Sahdy; 10-05-2011, 10:49 PM.

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              • zoraldinho
                teacher-guide-expert-guru

                Site Contributor
                5,000+ Posts
                • Mar 2008
                • 5007

                #8
                Re: Jam in cassette 3 ir5000

                You have delay jam from cassette 3..a4r format,sensor ps26.

                jam.jpg
                Check pick up unit cassette 3,check sensor 26.
                If it ain't broke, don't fix it
                A picture is worth a thousand words

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: Jam in cassette 3 ir5000

                  Originally posted by Sahdy
                  01 1005 2334 2335 0 0105 3 108655 a4 r

                  check Cassette 3 --retry sensor PS21



                  01--1005--2334--2335--0--0105--3--108655--a4 r
                  number of jams--date--time--clear time--location--code--paper source--total copy--paper size


                  delay jam>0 is for copier>0105 delay jam>3 is cassette> for 4R Paper

                  is your tray 3 set for a4R Paper ?????????????



                  is this the paper size u have in this tray = a4R ??
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • Sahdy
                    Technician
                    • Sep 2011
                    • 23

                    #10
                    Re: Jam in cassette 3 ir5000

                    Originally posted by zoraldinho
                    You have delay jam from cassette 3..a4r format,sensor ps26.

                    [ATTACH=CONFIG]12153[/ATTACH]
                    Check pick up unit cassette 3,check sensor 26.
                    I cleaned it but it now give jam code 010D
                    cassette 3 re-try sensor (PS21)

                    Comment

                    • Sahdy
                      Technician
                      • Sep 2011
                      • 23

                      #11
                      Re: Jam in cassette 3 ir5000

                      Originally posted by teckat

                      check Cassette 3 --retry sensor PS21



                      01--1005--2334--2335--0--0105--3--108655--a4 r
                      number of jams--date--time--clear time--location--code--paper source--total copy--paper size


                      delay jam>0 is for copier>0105 delay jam>3 is cassette> for 4R Paper

                      is your tray 3 set for a4R Paper ?????????????



                      is this the paper size u have in this tray = a4R ??
                      The paper size I use when it is in Cassette 1 or 2 it is A4 but when it is (the same paper) in cassette #3 it is A4R


                      also at:

                      copier>dispaly>CST_STS
                      width-C3 A4 R
                      Last edited by Sahdy; 10-05-2011, 11:31 PM.

                      Comment

                      • zoraldinho
                        teacher-guide-expert-guru

                        Site Contributor
                        5,000+ Posts
                        • Mar 2008
                        • 5007

                        #12
                        Re: Jam in cassette 3 ir5000

                        Are you trying to print something or doing SM test print?
                        If it ain't broke, don't fix it
                        A picture is worth a thousand words

                        Comment

                        • Sahdy
                          Technician
                          • Sep 2011
                          • 23

                          #13
                          Re: Jam in cassette 3 ir5000

                          Originally posted by zoraldinho
                          Are you trying to print something or doing SM test print?

                          No . this happened when I copy and print and it happened most of the time.

                          Comment

                          • Sahdy
                            Technician
                            • Sep 2011
                            • 23

                            #14
                            Re: Jam in cassette 3 ir5000

                            and now when i tried to copy 9 repetitive paper from cassette #3 it gave

                            jam code is 0105 again
                            So it is a dealy jam / vertical path 3 paper sensor (PS26)

                            help? what is the problem with it?

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083

                              #15
                              Re: Jam in cassette 3 ir5000

                              Originally posted by Sahdy
                              and now when i tried to copy 9 repetitive paper from cassette #3 it gave

                              jam code is 0105 again
                              So it is a dealy jam / vertical path 3 paper sensor (PS26)

                              help? what is the problem with it?





                              forget about the vertical path sensor-

                              you have a p/u retry >delay from tray 3 to that sensor
                              1- is paper lifting to position ?
                              2- when u pull out tray 3 after jam code is the paper anywhere near from leaving tray ?
                              3-are the feed tires locked in the "up" position ??

                              tell tech to replace these parts below

                              #8-Vertical Path Roller 0 ==FF5-9964-000
                              #9-Vertical Path Roller 1 ==FF5-9965-000
                              #2-Sensing Plate========FF5-9842-000
                              #26-Sensing Plate========FF5-3002-030
                              (Quantity 2)
                              #25-Sensor Mount========FF5-2990-020
                              (Quantity 2)
                              #20-Bushing============FA9-2112-000
                              (Quantity 2)
                              #4-Vertical Path Guide====FB5-2916-030
                              #13-Sensor---PS25=======FH7-7394-000
                              Vertical Path Drive Assembly==FG6-4880-000


                              click on pic for better view
                              Internal Componets 1.JPG
                              Last edited by teckat; 10-06-2011, 12:44 AM.
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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