[Jamming] Fail to install 2 way unit-B1 on Canon IR2520

[Guest]

Hello,
I installed a new Canon ir2520 with 2 way unit-B1 , is no hardware problem but when i try to use 2 side printing or copying the paper jam .The problem is in the software setting, i don't know the right procedure and i don't have a service manual.

[zoraldinho]

Re: Fail to install 2 way unit-B1 on Canon IR2520

Problem is bad installation.Software can't be a reason for jaming.What is jam code?
Do you install all parts?

1] Wire saddle 2 pcs.
[2] Reversal trailing end guide 1 pc.
[3] No.2 delivery unit 1 pc.
[4] Screw (RS-tight: M3x8) 2 pcs.
[5] Screw (P-tight: M4x10) 2 pcs.
[6] Double-sided feed guide unit 1 pc.

Take the following parts back as they are no longer used:

[1] Inside right-middle cover 1 pc.
[2] No.1 delivery fixer guide 1 pc.
[3] Screw (P-tight: M4x10) 1 pc.
[4] Screw (RS-tight: M3x8) 1 pc.

[teckat]

Re: Fail to install 2 way unit-B1 on Canon IR2520

Hello,
I installed a new Canon ir2520 with 2 way unit-B1 , is no hardware problem but when i try to use 2 side printing or copying the paper jam .The problem is in the software setting, i don't know the right procedure and i don't have a service manual.

jam code please ??
Jam Log is included in the Error Log. To print out a JAM/ERR Log, perform the following steps:

Access Service mode> ADDITIONAL FUNCTIONS>2>8>ADDITIONAL FUNCTIONS
Scroll until you see "# REPORT" hit OK
Scroll until you see "REPORT OUTPUT" hit OK
Scroll until you see "ERROR LOG LIST" hit OK



see pdf----Inner Finisher-B1.pdf

[klaws]

Re: Fail to install 2 way unit-B1 on Canon IR2520

Thanks for the answer Zoraldinho, i followed the steps from de installation procedure and i think that the hardware is OK, i also installed de power supply unit-U1.I return with the jam report, and also with the software setting that I made.
When i'm using the 2side option the paper exit first on tray B(printed one side) instead of upper one.

[klaws]

Re: Fail to install 2 way unit-B1 on Canon IR2520

jam code please ??
Jam Log is included in the Error Log. To print out a JAM/ERR Log, perform the following steps:

Access Service mode> ADDITIONAL FUNCTIONS>2>8>ADDITIONAL FUNCTIONS
Scroll until you see "# REPORT" hit OK
Scroll until you see "REPORT OUTPUT" hit OK
Scroll until you see "ERROR LOG LIST" hit OK



see pdf----[ATTACH]12172[/ATTACH]

i have problem with2 Way Unit-B1 (Enhances the double-sided print productivity), i don't have the Inner Finisher installed.
I return with the error report.

[teckat]

Re: Fail to install 2 way unit-B1 on Canon IR2520

i have problem with2 Way Unit-B1 (Enhances the double-sided print productivity), i don't have the Inner Finisher installed.
I return with the error report.

turned on in user mode. Use the following steps -

1) Press "Additional Functions"
2) Press "System Settings"
3) Press arrow key to screen 3 of 3
4) Press "Use Inner 2Way Tray"
5) Press "On"
6) Press "OK"
7) Press "Reset" to return to the main screen
Restart the printer and the Tray Designation option will be added to the Common Settings screen.