irADV 7055i printing slow from mailbox

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  • macuk
    Technician

    50+ Posts
    • May 2009
    • 90

    #1

    irADV 7055i printing slow from mailbox

    Customer is running a job he does once a month producing large booklets. He stores the PDF file in the mailbox and prints from there.
    He used to be able to print 5 booklets an hour (4 months ago). Now its taking 40 mins to print one booklet. The file is the same and has been in the mailbox for four months.
    He has resent the file into a fresh mailbox with the same results.
    if he prints direct, it is quicker but still not as fast as it used to be 4 months ago (2.5 booklets an hour).
    Machine has the latest firmware loaded. Any Ideas??
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: irADV 7055i printing slow from mailbox

    Originally posted by macuk
    Customer is running a job he does once a month producing large booklets. He stores the PDF file in the mailbox and prints from there.
    He used to be able to print 5 booklets an hour (4 months ago). Now its taking 40 mins to print one booklet. The file is the same and has been in the mailbox for four months.
    He has resent the file into a fresh mailbox with the same results.
    if he prints direct, it is quicker but still not as fast as it used to be 4 months ago (2.5 booklets an hour).
    Machine has the latest firmware loaded. Any Ideas??

    remove the Dimms and Memory, clean and re-insert.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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