We all know how the Canon 3300 had pull scanning with the window that said On line- Off line. That was replaced by Universal send. The second key had a send feature that had fax, iFax, scan to folder, scan to email. But that machine still had the feature to put the copier into scan mode /on line and pull scan.
Here is the problem. I just installed a IR 3320i with Universal send. The guy's IT guy can't get the settings for scan to email/folder. There is no server and it is pier to pier. My customer is willing to settle for pull scanning using scan gear. No big deal.
The problem is at the copier control panel. It has Copy/Send/Mailbox/ => You would think the arrow would send you to the next panel and scan offline/online but it does not. It is dead, like the control panel corner is dead. Or? am I just missing something not install software wise.
Bottom line is we want to set him up with pull scanning using scan gear on a 3320i. Sounds quite do able but the online/offline screen is not there.
TIA
Hopper
Here is the problem. I just installed a IR 3320i with Universal send. The guy's IT guy can't get the settings for scan to email/folder. There is no server and it is pier to pier. My customer is willing to settle for pull scanning using scan gear. No big deal.
The problem is at the copier control panel. It has Copy/Send/Mailbox/ => You would think the arrow would send you to the next panel and scan offline/online but it does not. It is dead, like the control panel corner is dead. Or? am I just missing something not install software wise.
Bottom line is we want to set him up with pull scanning using scan gear on a 3320i. Sounds quite do able but the online/offline screen is not there.
TIA
Hopper
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