iR2535i cannot scan to email

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Re: iR2535i cannot scan to email

All Universal Send Capable imageRUNNER Models Using GMAIL as the SMTP Server for Universal Send Configuring other mail clients Follow the instructions below to set up POP access in most POP clients. Google Apps users, please follow the default instructions unless otherwise noted, replacing 'your_domain.com' with your actual domain name. We offer instructions for configuring some clients not in our supported client list. If you encounter difficulties, we suggest contacting your mail client's customer support department -- we're unable to provide assistance for clients not in our supported POP client list. Standard instructions: Enable POP in Gmail. Don't forget to click Save Changes when you're done. Configure your client to match the settings below: Incoming Mail (POP3) Server - requires SSL: pop.gmail.com Use SSL: Yes Port: 995 Outgoing Mail (SMTP) Server - requires TLS: smtp.gmail.com (use authentication) Use Authentication: Yes Use STARTTLS: Yes (some clients call this SSL) Port: 465 or 587 Account Name: your full email address (including @gmail.com or @your_domain.com) Email Address: your email address (username@gmail.com or username@your_domain.com) Password: your Gmail password Unless you're using recent mode to download mail to multiple clients, make sure you've opted not to leave messages on the server. Your Gmail settings determine whether or not messages stay on the server, so this setting in your client won't affect how Gmail handles your mail. Please note that if your client does not support SMTP authentication, you won't be able to send mail through your client using your Gmail address. Also, if you're having trouble sending mail but you've confirmed that encyrption is active for SMTP in your mail client, try to configure your SMTP server on a different port: 465 or 587. You're now ready to use POP with your Gmail address.

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Re: iR2535i cannot scan to email

This solution below only supports Canon devices equipped with network port number change, SMTP Authentication and Allow SSL SMTP Send.
By default, AT&T Yahoo and Gmail service providers require email clients (for example Outlook Express) to authenticate via SMTP port 465 with secure communication (SSL).

The issue is when the exact same configuration information is transferred from email clients to Canon devices, customers cannot send email. The result is error code #839. The reason for this is Canon devices do not work when port 465 is used for SMTP transmission. Port 587 has to be configured on the machine for send via e-mail to work.

To resolve the issue, SMTPTXPN option has to be changed in Service Mode level 2 to 587 and Canon devices must be configured to authenticate via SMTP with SSL enabled.
- Access Service Mode level 1 by pressing Additional Functions, - 2 and 8
- Access Service Mode Level 2 by pressing Additional Functions - Additional Functions - 2.
- Once you are in Service Mode level 2, select Copier > Option > Body > SMTPTXPN, enter 587
- Select OK and recycle the machine to apply the change.

After machine recycle, select Additional Functions > System Settings > Network Settings > Email/I-Fax.
- Depending on which service providers you have, enter smtp.att.yahoo.com or smtp.gmail.com for SMTP server
- Enter a valid user e-mail account for E-mail Address.
- Select Authent./Encryption > SMTP Authentication (SMTP AUTH) - On
- Set Allow SSL (SMTP Send) On.
- Select OK to apply the changes.
- Access Network Settings and make sure IP address, Gateway, DNS settings are correctly entered. (These information can be obtained by using a customer's networked PC nearby, access the command line, enter ipconfig /all.)
- Restart the Canon device and start sending e-mail once it is Idle.