replace Power Supply and DC Controller and no changes. Any suggestion?
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Re: D860 No Power
Power supply is good. DC Controller is goodComment
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Re: D860 No Power
I believe he's saying change the plug? or if it's connected directly in the wall plug - check if that's working.
Check if u have power to your plug and check the circuit breaker maybe is off for some reason.
U probably did already...Comment
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Re: D860 No Power
Yes I did all of that. I even went as far as testing the power supply and controller in another copier. Thats how I am sure that both are workingComment
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Re: D860 No Power
flat ribbon cable running from dc to key board, or flat ribbon cable running from dc to scannerComment
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Re: D860 No Power
I see, this might sound dumb, but did u also check the power cord itself? And was the machine working fine before and suddenly no power? or u never had it working?Comment
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Re: D860 No Power
Thats cool. The power cord is good. It was working; customer had a paper jam. They told me that they were copying had a paper jam and when they cleared the jam, then they noticed no power.Comment
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Re: D860 No Power
check for a stuck on the control panel/ a stuck key will prevent a power up
No power is supplied
-Power cord might not be
plugged in.
-Make sure that the power cord is securely plugged into both the machine and the AC outlet.
-AC outlet might not be supplying power.
-Make sure that the AC outlet is supplying power; try another outlet if necessary.
-AC voltage might not match printer.
-Make sure that the voltage of the AC outlet matches the ratings on the printer.
could be a blown fuse> interiorLast edited by teckat; 10-26-2011, 10:14 PM.**Knowledge is time consuming, exhausting and costly for a trained Tech.**
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