Canon IR2020 problem with E805!! Please help me resolve !!!

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  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #16
    Re: Canon IR2020 problem with E805!! Please help me resolve !!!

    Originally posted by fefemusic
    Thank you for answering me.
    With this manual I have identified where the fan should be ... The problem is this: the fan is not there. They gave me this used photocopier and I could never use it because of this error. Can you tell me where to buy this fan online?
    Thank you

    Google the part # or call a Canon Authorize Dealership in your area.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Canuck
      Tech Specialist

      1,000+ Posts
      • Nov 2007
      • 1713

      #17
      Re: Canon IR2020 problem with E805!! Please help me resolve !!!

      Get out the ohmmeter, trace the path from dcon to the fan with connectors unplugged. Could be an intermittent intermediate connector(pins on both sides) needs reseating, or a ty wrap pinching something(ir 2020s are old..dry insulation on wiring).

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #18
        Re: Canon IR2020 problem with E805!! Please help me resolve !!!

        Originally posted by Canuck
        Get out the ohmmeter, trace the path from dcon to the fan with connectors unplugged. Could be an intermittent intermediate connector(pins on both sides) needs reseating, or a ty wrap pinching something(ir 2020s are old..dry insulation on wiring).
        Poster says Fan is missing
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • fefemusic
          Technician
          • Feb 2019
          • 14

          #19
          Re: Canon IR2020 problem with E805!! Please help me resolve !!!

          Good evening,
          I solved the fan problem.
          Finally the error E805 disappeared.
          But now I have another problem ... The dispay tells me that there is paper jam in the left door, but opening all the doors and drawers you can not see any paper. What could be the problem?
          Thank you.

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #20
            Re: Canon IR2020 problem with E805!! Please help me resolve !!!

            Originally posted by fefemusic
            Good evening,
            I solved the fan problem.
            Finally the error E805 disappeared.
            But now I have another problem ... The dispay tells me that there is paper jam in the left door, but opening all the doors and drawers you can not see any paper. What could be the problem?
            Thank you.

            What is the Jam Code
            Probably a Stationary code = 02xx
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • fefemusic
              Technician
              • Feb 2019
              • 14

              #21
              Re: Canon IR2020 problem with E805!! Please help me resolve !!!

              It does not give me any error code. This message appears on the display: "sheets jam" Open left / drawer door.

              There is no sheet inside the copier.

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #22
                Re: Canon IR2020 problem with E805!! Please help me resolve !!!

                Originally posted by fefemusic
                It does not give me any error code. This message appears on the display: "sheets jam" Open left / drawer door.

                There is no sheet inside the copier.


                in service mode check the Jam Codes

                Jame Codes.jpg



                Jam history description (JAM)
                Item Explanation
                [1] Number The larger the number of a jam, the more recently it has occurred.
                [2] Jam date Date of jam occurrence
                [3] Jam time
                [4] Jam recovery time
                [5] Location 3: Host machine, 4: ADF, 5: Finisher
                [6] Occurrence category 0: Host machine, 1: ADF, 2: Finisher
                [7] Jam code = Jam cause
                [8] Total counter display
                [9] Pickup stage position 0: Manual feed tray, 1: Cassette 1, 2: Cassette 2, 3: Cassette 3, 4: Cassette 4
                [10] Paper size


                Host machine
                0104 Pickup assembly delay jam
                0208 Pickup assembly stationary jam
                010c Delivery assembly jam
                010e Second delivery assembly delivery delay jam
                0210 Delivery stationary jam
                0212 Second delivery assembly stationary jam
                0214 Host machine retention paper jam
                1118 Door open jam
                0120 Duplexing paper sensor 1 delay jam
                0221 Duplexing paper sensor 1 stationary jam
                0124 Duplexing paper sensor 2 delay jam
                0228 Duplexing paper sensor 2 stationary jam


                ADF
                0000 Unknown jam
                0007 Initial stationary
                0008 Read sensor delay jam
                0009 Read sensor stationary jam
                000a Paper absence (Pull out the document.)
                000c Delivery reversal sensor delay jam
                000d Delivery reversal sensor stationary jam
                000e ADF cover open error
                000f User ADF open error
                0010 Pickup NG

                Finisher
                0130 Inlet sensor delivery delay jam
                0231 Inlet sensor delivery stationary jam
                0033 Bundle delivery jam
                0035 Stapler jam
                1036 Power-on jam
                1137 Door open jam



                Error history description (ERR)
                Item Explanation
                [1] Number The larger the number of an error, the more recently it has occurred.
                [2] Error date Date of error occurrence
                [3] Error time
                [4] Location 3: Main unit, 5: Finisher
                [5] Error code Error code (4-digit code; for a definition of the code, see the "Error Code" Chapter.)
                [6] Detail code Detail code of the error code (4-digit code; for a definition of the code, see the "Error Code"
                Chapter.)
                [7] Total counter display
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • fefemusic
                  Technician
                  • Feb 2019
                  • 14

                  #23
                  Re: Canon IR2020 problem with E805!! Please help me resolve !!!

                  Good morning guys and thank you for the patience you have shown me ...
                  I know how to get into service mode (*, 2.8, *), but I do not know how to continue later to check for errors. Could you tell me the procedure?
                  Thank you.

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #24
                    Re: Canon IR2020 problem with E805!! Please help me resolve !!!

                    Originally posted by fefemusic
                    Good morning guys and thank you for the patience you have shown me ...
                    I know how to get into service mode (*, 2.8, *), but I do not know how to continue later to check for errors. Could you tell me the procedure?
                    Thank you.



                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • Canuck
                      Tech Specialist

                      1,000+ Posts
                      • Nov 2007
                      • 1713

                      #25
                      Re: Canon IR2020 problem with E805!! Please help me resolve !!!

                      Originally posted by teckat
                      Poster says Fan is missing
                      That'll do it..lol

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