Canon C3100

[Tech2002]

I've got a error code of E000026-0301 on a Canon C3100. I usually work on Sharps - does anyone have an idea of the code and a fix?

Thanks.

[teckat]

Re: Canon C3100

I've got a error code of E000026-0301 on a Canon C3100. I usually work on Sharps - does anyone have an idea of the code and a fix?

Thanks.

Best bet...call for a CANON TRAINED TECH ON THIS ISSUE


E026-0x01 can be displayed when the toner concentration does not return to a normal level after replacement of the toner bottle and 5-time toner recovery sessions following the detection of toner absence.

x=01: Yellow
x=02: Magenta
x=03: Cyan
x=04: Black
In this case, DC-CON clear cleared the error code / message after replacing all 4 Developing units, ATR sensor and installing a new set of Toner cartridges.

Note:
Before installing the developing assembly into the host machine, be sure to slide and fix the toner shutter so as to cover the opening for toner. Then, install the toner bottle.

E026-0x01 Error Code / Message [Remaining toner is low.] / Toner scattering inside machine.

E026-0x01 can be displayed when the toner concentration does not return to a normal level after replacement of the toner bottle and 5-time toner recovery sessions following the detection of toner absence.

In the field, this symptom can occur because the toner shutter in the developing assembly was not open completely and the toner was not supplied from the toner bottle to the developing assembly.

----Before installing the developing assembly into the host machine, be sure to slide and fix the toner shutter so as to cover the opening for toner. Then, install the toner bottle.

Points to Keep in Mind When Fitting the Developing Unit


- Before starting the work, check to be sure that the shutter [1] is forced in the direction of the arrow. If not, move it in the direction of the arrow until it butts against the shutter [1]. If it is not fully butted against the shutter, you may not be able to fit the toner cartridge correctly.
F05-02_develop.jpg
- When fixing the developing unit using a screw [1], be sure to force the casing of the developing unit in the direction of the arrow as you tighten the screw. After tightening the screw, try pushing the casing of the developing unit in the direction of the arrow to make sure that there is play of about 1.5 to 2 mm. If there is no play, remove the screw [1], and tighten it while forcing the casing of the developing unit in the direction of the arrow.


tsuika_Dev1.jpg
NOTE---
This step is performed so that the screw base will not ride over the developing cartridge guide plate [1]. If you tighten the screw while it rides over the guide plate, the spatial relationship between the photosensitive drum and the developing cylinder will be wrong, causing blank output.
tsuika_Dev2.jpg

[Tech2002]

Re: Canon C3100

Thanks for the replys and input - This is the first time I have been able to get on CopyTechNet - they are having Server issues. Seems like forever.