[Misc] IR3225 will not print until money is inserted in the vend station.

[oldschool]

The customer is not vending printing but they are vending copies. The print job sits there until money is inserted into the vend station. I suggested to the Tech to call Canon directly. He said they didn't help him because there was a vending device attached. I know this is programmable but I don't know where to point the Tech.

[oldschool]

Re: IR3225 will not print until money is inserted in the vend station.

I wonder if this is a user setting.
I see in the user manual on page 5-19 there is an option "Restrict printing". That may just shut printing off all together.
Any thoughts?

[oldschool]

Re: IR3225 will not print until money is inserted in the vend station.

UPDATE:
The vending device has nothing to do with this problem. Disconnected it and turned off the corresponding service mode settings. The copier still holds all print jobs.

[oldschool]

Re: IR3225 will not print until money is inserted in the vend station.

No this was all service modes. Machine was put back in standard mode and copies worked as advertised. Print jobs did not release automatically. The customer is using software called LptOne to vend printing. It reacts the same whether you are printing through the driver as it does through the LptOne software.

[charm5496]

Re: IR3225 will not print until money is inserted in the vend station.

A machine with a 3rd party coin box or control card installed will prevent the print jobs from being printed. A message "Printing Paused" will be displayed and the jobs will not be output. To enable printing when a coin box is installed, change the following service mode setting.

COPIER>OPTION>USER>CONTROL to "0".

[oldschool]

Re: IR3225 will not print until money is inserted in the vend station.

That was the ticket.

The customer is happy once again!

Thanks charm5496.

[charm5496]

Re: IR3225 will not print until money is inserted in the vend station.

glad I could help!!!