send license on canon ir 2870 3035 4570

[igorbirokip]

Hello,
I was lost send license for few copiers ,
Can anybody know is it possible to read on copiers activation no , for send kit B1 .
I am afraid that if you drop the system I need to buy new licenses

[vigour]

Re: send license on canon ir 2870 3035 4570

reloading system does not affect your send licence.
you cannot read or retrieve it anywhere.
only canon can help if you ever need it

[teckat]

Re: send license on canon ir 2870 3035 4570

Hello,
I was lost send license for few copiers ,
Can anybody know is it possible to read on copiers activation no , for send kit B1 .
I am afraid that if you drop the system I need to buy new licenses

Translation errors may occur when the technician copies the transfer key from the imageRUNNER's screen.
One major way to reduce these errors is to print the PPrint report after disabling the LMS option.
This report will print the physical TRKEY value next to the disabled feature. Having the report handy would make it much easier for the dealer and Canon to complete the LMS license transfer.
Please review the attachment PDF, showing a partial P Print with the disabled option and partial transfer key.
**Note, in this example a portion of the TRKEY was intentionally omitted.
LCS.JPG

If a key is inadvertently disabled and needs to be re-enabled on the same device, you also need to contact the TSC. You will be required to have the serial number of the device and the 16-digit License Access Number (LAN) for the device.

When transferring your key from one copier to another, you must make sure to disable the License Key on the imageRUNNER you are transferring from.
The copier will then generate a transfer key number. You will need this number when you call the Technical Support Center to transfer the license.

1. Enter into Service Mode on the copier (hit Additional Functions, then 2 and 8, then Additional Functions).
2. Enter Level 2 in Service Mode (hit Additional Functions, then 2).
3. Press Copier.
4. Select Option.
5. Choose LCNS-TR.
6. Set the appropriate kit option to 0 (ex. for Universal Send Kit, set ST-Send to 0). Hit OK.
7. Write down Transfer License Key (ex. TR-Send) generated by the copier under this setting.
8. Call the Technical Support Center with the device serial numbers and the Transfer License Key.

* Make sure you have this number (Transfer License Key) handy when calling the TSC. This number must be provided to ensure that the License was indeed cancelled on the imageRUNNER.

Contacting the Technical Support Center:

Contact the Technical Support Center at 1-800-528-2830 to transfer a license from one device to another. You will be required to have the following information:
1. The serial number of the old device.
2. The serial number of the new device. (Verify that this serial number exists in your dealer inventory).
3. The Transfer Key number.To get the Transfer Key number, you will have to disable the license on the old device (see above).
4. Have the original LAN number

You only need to call the Technical Support Center to transfer the license from one machine to another machine. You do not need to call the Technical Support Center to disable the license on a given machine. Simply follow the procedure above to disable the license on your device. Write down the resulting Transfer Key Number and the serial number of the device that you disabled the license on. Also write down the License Access Number for the kit. Keep this information in a safe place. When you have the serial number for the new device that you want to transfer the kit to, then call the Technical Support Center with all of the above required information. The Technical Support Center staff can then transfer the license in the LMS system and generate a new license key number for your new device.