Canon IRc3100N Error E00020-0081

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  • mitsubee
    Trusted Tech
    • Jul 2007
    • 176

    #1

    Canon IRc3100N Error E00020-0081

    Hi all ,

    Does anyone here expirienced this error before? I suspect the drum ass'y is causing the problem.i could be wrong that`s why i don want to order the assy first.

    Anyone could help?

    Thanks
  • Irish
    Trusted Tech

    100+ Posts
    • Nov 2007
    • 110

    #2
    Could be patch image read sensor that reads the density of the toner laid down on the drum ..often a quick fix is to blow out the sensor with an "air duster" this can be accessed by removing the drum and CAREFULLY blowing it out.. do not rub it it is VERY sensitive to static.. The drum is the other part of the equasion and you may be right if the drum is old it may not be able to reach the target set by the sensor ..... Good Luck

    Comment

    • mitsubee
      Trusted Tech
      • Jul 2007
      • 176

      #3
      Thanks you Irish

      I will followed your instruction by blowing off the dust on the sensor before changing to a new Drum Ass'y

      Thanks again.

      Comment

      • 11x17
        Trusted Tech
        100+ Posts
        • Apr 2007
        • 153

        #4
        it is definitely caused by the patch sensor which sits at 11 oclock when you remove the drum. Clean it like described but the real reason it is getting dirty is stray toner is getting flung around because of the turret. I have found big piles of toner on top of the laser assembly. Come at it for the left side panel and you will find a black shroud above the laser held in with two screws and it will have piles of toner on it that the developers are slinging around

        Hope this helps

        Comment

        • Copier_Guy
          Senior Tech

          500+ Posts
          • May 2007
          • 543

          #5
          Originally posted by 11x17
          it is definitely caused by the patch sensor which sits at 11 oclock when you remove the drum. Clean it like described but the real reason it is getting dirty is stray toner is getting flung around because of the turret. I have found big piles of toner on top of the laser assembly. Come at it for the left side panel and you will find a black shroud above the laser held in with two screws and it will have piles of toner on it that the developers are slinging around

          Hope this helps

          Yeah, Make sure you have a good Vacuum Cleaner. It's a mess without one.

          Comment

          • Irish
            Trusted Tech

            100+ Posts
            • Nov 2007
            • 110

            #6
            I agree With The Lads .. It is caused by loose toner ..Unfortunatly there is nothing you can do about this as it is "a feature" of this horrible machine ..and all its offspring.... Rant over

            Comment

            • welshman
              Technical Support Manager

              50+ Posts
              • Oct 2007
              • 91

              #7
              error code

              change the sensor it will come back again and again and again
              once it starts they never stop

              change the transfer cleaner unit as well this is often the cause of the stray toner getting all over the place

              horrible little machines that they are

              Comment

              • Irish
                Trusted Tech

                100+ Posts
                • Nov 2007
                • 110

                #8
                There is a modified cleaner station ... make sure you use that one .. and change the whole unit not just the blade .. GREAT RESULT in the rugby .. congrats

                Comment

                • Hombre
                  Service Engineer
                  • Jan 2008
                  • 24

                  #9
                  Originally posted by Irish
                  I agree With The Lads .. It is caused by loose toner ..Unfortunatly there is nothing you can do about this as it is "a feature" of this horrible machine ..and all its offspring.... Rant over
                  Indeed it is the patch sensor flooded with residual toner. But the problem has this origin: people think that this is a color copier. It is not ! Canon defines it as a B/w copier with office color capabilities (colored text and some graphics). It is designed to have a 15% color workload and the rest in black copies. I have a lot of these "horrible machines" in contracts, but I have these problems only with those who copy a lot of color. In addition I encountered at clients who copy a lot of full color pages (posters) this phenomena: after 80-100 pages full color, the colors are fading. This is also normal because the machine is designed to make an auto gradation adjustment at every 200 full color pages. The only solution I found is to stop the machine, let it cool down and then start again. The machine will do an auto gradation adjustment (toner/developer ratio) at power on if the fixing assy temperature is bellow 50 Celsius degrees.

                  Comment

                  • kak.chandra

                    #10
                    Originally posted by Hombre
                    Indeed it is the patch sensor flooded with residual toner. But the problem has this origin: people think that this is a color copier. It is not ! Canon defines it as a B/w copier with office color capabilities (colored text and some graphics). It is designed to have a 15% color workload and the rest in black copies. I have a lot of these "horrible machines" in contracts, but I have these problems only with those who copy a lot of color. In addition I encountered at clients who copy a lot of full color pages (posters) this phenomena: after 80-100 pages full color, the colors are fading. This is also normal because the machine is designed to make an auto gradation adjustment at every 200 full color pages. The only solution I found is to stop the machine, let it cool down and then start again. The machine will do an auto gradation adjustment (toner/developer ratio) at power on if the fixing assy temperature is bellow 50 Celsius degrees.
                    help me SSt for 3200?
                    friend

                    chandra
                    RESET CANON,Printer Canon,Printer EPSON,HP Deskjet and Manual Service

                    Comment

                    • Hombre
                      Service Engineer
                      • Jan 2008
                      • 24

                      #11
                      Chandra, give me your email address and I'll send you what you need.
                      hombre.mba@gmail.com

                      Comment

                      • DadO
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Dec 2007
                        • 401

                        #12
                        Check how much toner is used for startup gradation....u could print 20+ full color pages whit that....

                        Comment

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