Canon E000751-0302 "Magenta Drum"

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  • jcontractor
    Trusted Tech

    Site Contributor
    100+ Posts
    • Aug 2010
    • 247
    #1

    [Error Code] Canon E000751-0302 "Magenta Drum"

    Hi,

    I'm servicing this Canon IMC2620 and gave me E000751-302 sometimes and suddenly it gave me the error code and I shutdown and restart, the machine gave me the massage "Install Magenta Drum".

    After this massage appears I reset all drums by interchanging the reset chips by new ones, all of them.

    Is is possible that the magenta chip fails?
    Or is another fix? like contacts or something else?

    Also the black and magenta toners are very low, I check it in the consumables and are low.

    Any comment will be appreciated.
    Tags: canon, error code, magenta drum
    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083
      #2
      Re: Canon E000751-0302 "Magenta Drum"

      u made your bed>now u have to live in it

      You have created the situation, and now you have to live with the results.


      E751 The connection of the drum unit /toner container is faulty.
      The mark x indicates color [Y=1, M=2, C=3, K=4].
      000x The connection of the drum unit (at the printer side) is faulty.
      100x The connection of the toner container (at the printer side) is faulty.
      010x Built-in memory writing error in the drum unit.
      110x Built-in memory writing error in the toner container.
      020x Built-in memory data error in the drum unit.
      120x Built-in memory data error in the toner container.
      030x Built-in memory writing error in the drum unit (When the number of retry exceeds the
      specified value)
      130x Built-in memory writing error in the toner container (When the number of retry exceeds
      the specified value).


      u probably fried the Memory board (Memory Board part number is FG3-2345-000).
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • jcontractor
          Trusted Tech

          Site Contributor
          100+ Posts
          • Aug 2010
          • 247
          #3
          Re: Canon E000751-0302 "Magenta Drum"

          Originally posted by teckat
          u made your bed>now u have to live in it

          You have created the situation, and now you have to live with the results.


          E751 The connection of the drum unit /toner container is faulty.
          The mark x indicates color [Y=1, M=2, C=3, K=4].
          000x The connection of the drum unit (at the printer side) is faulty.
          100x The connection of the toner container (at the printer side) is faulty.
          010x Built-in memory writing error in the drum unit.
          110x Built-in memory writing error in the toner container.
          020x Built-in memory data error in the drum unit.
          120x Built-in memory data error in the toner container.
          030x Built-in memory writing error in the drum unit (When the number of retry exceeds the
          specified value)
          130x Built-in memory writing error in the toner container (When the number of retry exceeds
          the specified value).


          u probably fried the Memory board (Memory Board part number is FG3-2345-000).
          It is necessary to replace the drum unit also?
          Or only the memory board alone?

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083
              #4
              Re: Canon E000751-0302 "Magenta Drum"

              U WONT KNOW UNTIL >
              U TRY NEW DRUM FIRST or Memory Board First

              stop playing with swapping chips/ lesson learned
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • jcontractor
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Aug 2010
                  • 247
                  #5
                  Re: Canon E000751-0302 "Magenta Drum"

                  Originally posted by teckat
                  U WONT KNOW UNTIL >
                  U TRY NEW DRUM FIRST or Memory Board First

                  stop playing with swapping chips/ lesson learned
                  Thanks.

                    Comment

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