the finisher on the unit stay in the down postion and does not come back up , the unit does not jam ,I did move the unit from the office the the customer office ,the first print printed fine the tray when down the unit said remove paper from tray ,I removed paper and it stayed in the down postion.
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Re: canon ir 2020i Finisher
Are you shore you don't have error code?If it ain't broke, don't fix it
A picture is worth a thousand words -
Re: canon ir 2020i Finisher
no error code , can make copiesComment
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Re: canon ir 2020i Finisher
Check stack tray lower limit sensor (PI10)
The stack tray is moved up and down with the stack tray shift motor (M1).
The home position of the stack tray is where the paper surface sensor detects the upper surface of the stack tray. If the stack tray is not at the home position when
copying/printing starts, the stack tray shift motor is operated to move the stack tray to the home position. The lower limit of the stack tray is detected by the stack
tray lower limit sensor (PI10). When the stack tray lower limit sensor is turned on, the stack shift motor can run only in the direction that leaves this sensor.
Capture_074.jpgIf it ain't broke, don't fix it
A picture is worth a thousand wordsComment
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