iR5570 Network ScanGear unable to detect IP

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  • Heineken
    Technician
    • Jun 2011
    • 21

    #1

    [Misc] iR5570 Network ScanGear unable to detect IP

    I installed the PCL 6 printer driver for the iR 5570 which is connected over a network cable.

    Network printing works pretty fine but when it comes to scanning, Network ScanGear (the software responsible for scanning) seems unable to detect the machine's IP.

    Do any members here experience such issues with scanning before?
  • charm5496
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2008
    • 2387

    #2
    Re: iR5570 Network ScanGear unable to detect IP

    which version of the scangear are you using and what OS do you have it loaded it on?

    have you tried entering the IP in manually?
    Accidents don't just happen. They must be carelessly planned.

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    • mramlawi
      Senior Tech

      500+ Posts
      • Jul 2011
      • 838

      #3
      Re: iR5570 Network ScanGear unable to detect IP

      did u turn the Firewall off ? also what version of Network Scan gear did u use ?
      Distinguished road makes you jewel in rough

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