Canon 5870u Help

[akhait01]

Re: Canon 5870u Help

ok part check results

not sure if the solenoid is working properly becuase it tested good with a multimeter, but when i did the part check, nothing happens when tested, but result stated thats its working.

[teckat]

Re: Canon 5870u Help

ok part check results

not sure if the solenoid is working properly becuase it tested good with a multimeter, but when i did the part check, nothing happens when tested, but result stated thats its working.

SL-ON Use it to start the operation of the solenoid.
Method of Operation
1) Select the item, 1: manual feed pickup solenoid (SL1)
and press the OK key so that the solenoid goes on and off as follows:
for 0.5 sec, ON>for 0 sec, OFF>for 0.5 sec, ON>for 10 sec, OFF>for 0.5 sec, ON>OFF

if part check does not PULL back plunger on solenoid / u have an issue with it /or signal from J1107 on DC PCB
sl1.JPG

??? does the printer see paper in MF tray when loaded ??

[vigour]

Re: Canon 5870u Help

you have to listen for the click, unless you can arrange to look at it while doing the test.

I THINK you have 2 problems. i have seen brand new bypass jamming
check counters to see if bypass was ever used.
clean your bypass rollers
does it get any further than before
yes----- replace them especially separation
push gently during pickup see if it goes through.

i would concentrate on jamming from cassettes
your fixing feeder pcb might be bad
does it jam from deck 2. c3 or c4

[akhait01]

Re: Canon 5870u Help

ok I agree, i would like to fix the jamming issue from the cassetts first. It jams from all cassetts, the paper gets folded up at the registration motor, it almost seems like there is something holding it because the paper get jammed and folded in the same spot exactly the same.

[vigour]

Re: Canon 5870u Help

check the motor.
does the reg rollor turn freely by hand

take the assembly apart and clean the sensor windows, and rollers.

[akhait01]

Re: Canon 5870u Help

i havent checked the m8 motor in the I/O, but i have taken apart the registration unit apart and cleaned all of the sensors, the roller did turn freely by hand

[vigour]

Re: Canon 5870u Help

i/o is more for sensors
there is function>part check > motor number xx > motor on
i dont have the motor table handy, you have to go find that

[akhait01]

Re: Canon 5870u Help

i did the part check on all of the drive mechanisms motors, here are the results..
Duplex left motor --- not working
Duplex middle motor --- not working
Redistration motor --- not working

all others are working

[Herrmann]

Re: Canon 5870u Help

These Motors are connected to J1312 and J1311 at the fixing/feeder driver pcb. There are several soldered fuses on this board, you should meter them out. On Pin 8 J1311 should be 24V. The registration Motor is driven by IC603 (STK 672-600), on Pin 15 you should meter a signal, if reg-motor is enabled.

[akhait01]

Re: Canon 5870u Help

well i ordered a feeder/fixing pcb, hopefully this will fix my issues, what do you guys think?

[Herrmann]

Re: Canon 5870u Help

well, i would have prefer you to check the pcb, maybe you would be able to fix it.
but in generally, yes, it leads to the feeder/fixing pcb

[akhait01]

Re: Canon 5870u Help

i checked all the fuses on the board and they all tested out, i think there is like 7, labeled FU-###.

[akhait01]

Re: Canon 5870u Help

it has been almost a week, and i still havent recieved any order confirmation through email about order status. Im wondering if this company will let me order this part since im not a dealer. Does anyone know where else i can get this feeder/fixing pcb, I've searched online and that is the only company that i found that carries it. thanks again.

[teckat]

Re: Canon 5870u Help

it has been almost a week, and i still havent recieved any order confirmation through email about order status. Im wondering if this company will let me order this part since im not a dealer. Does anyone know where else i can get this feeder/fixing pcb, I've searched online and that is the only company that i found that carries it. thanks again.

what company ????

[akhait01]

Re: Canon 5870u Help

dsn products, i just got off the phone, i should be getting it middle of next week. sounds really fishy, because when i ordered the part they told me i would get an email confirmation and nothing still as of yet.