Canon IR 3570 Mail Box Back Up to PC problem.

[edysetya]

I got an error message on my PC: "A server error has occured" when I tried to execute Mail Box backup my IR3570 from the remote UI.
error.jpg
execute.jpg

I have set the host IP addres of my PC and either the destination File Path.
Can somebody help me please...Thanks.

[charm5496]

Re: Canon IR 3570 Mail Box Back Up to PC problem.

Question :
Is it possible to backup the Mailboxes on the imageRUNNER 3570 / 4570?

Answer :
Yes, The backup is performed through Remote User Interface (RUI). Follow the procedure below to Backup and Restore the Mailboxes.

A Destination Server needs to be setup on the network first. The Destination Server will be setup, utilizing RUI.

1. Access the imageRUNNER 4570's RUI through Internet Explorer by entering the IP Address of the machine.
2. Within RUI, click on Additional Functions and select Custom Settings from the menu that appears under Additional Functions.
3. Click on Backup Destination Settings and the Backup Destination Settings screen will be displayed.
4. Fill in the following fields, to provide a path from the machine to the Destination Server.

[Host IP Address] The IP Address of the server to backup the Mailboxes to (Example: \\192.168.0.172\BackiR4570). BE SURE TO CREATE A BACKUP FOLDER ON THE C: Drive. The backup folder can have any name you choose. In this case the folder was named "BackiR4570. Be sure to give the backup folder the WRITE permission.

[User Name] Enter the user name used to log into the server that has the backup folder.
[Pass] Enter the password that is used to log into the server that has the backup folder.
[File Path] Leave this field blank.

This completes the setup of the Destination Server.


Performing the Backup of Mailboxes

1. Within RUI, click on Additional Functions and select Custom Settings.
2. Click on Backup and the Backup screen will be displayed.
3. Click Execute and the Mailboxes will be sent to the Destination Server \ Folder.


To restore the Mailboxes and Mailbox content to the machine, follow the procedure below.

Restoring the Mailboxes and Mailbox content to the machine

1. Within RUI, click on Additional Functions and select Custom Settings.
2. Click Restore and the Restore screen will be displayed
3. Click Execute and the Mailboxes and Mailbox content will be sent to the machine.

* Note
Even though the Mailbox information was sent to the machine, the Mailboxes will not be fully Restored until the machine is turned off and back on again.

*CAUTION*

To complete a Mailbox backup / Restore operation it may take up to five hours to complete. Do not turn the Main power switch of the machine OFF until the operation is complete, as this may cause the machine to malfunction.

[edysetya]

Re: Canon IR 3570 Mail Box Back Up to PC problem.

Thanks alot for the above informations.

[charm5496]

Re: Canon IR 3570 Mail Box Back Up to PC problem.

not a problem