Not reading paper size

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  • 6mmar

    #1

    [Misc] Not reading paper size

    I have an IR2800 that no matter what size paper you place on the platen glass, the machine picks tray 2 which has legal size. Tried clearing DC-Con and resetting to inchs. Using the documnet feeder is ok and picks the correct size. Any other suggestions.

    Jim
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5005

    #2
    Re: Not reading paper size

    Copier > Option > Body > SENS-CNF > from 0 to 1

    service mode level 1 COPIER>OPTION>BODY>MODEL-SZ set to 1

    Check sensors and reader controller.
    If it ain't broke, don't fix it
    A picture is worth a thousand words

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