Entering service mode via Remote desktop viewer

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  • melmar
    Technician
    • Aug 2011
    • 43

    #1

    Entering service mode via Remote desktop viewer

    Hi,

    Does anyone know the keyboard combination to enter service mode via Remote desktop viewer on a legacy device such as the iRC3380i.

    I can successfullyully enter service mode via Remote desktop viewer on ir adv machines but get know where with older models dispite being told its possible.

    Many thanks
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Entering service mode via Remote desktop viewer

    Originally posted by melmar
    Hi,

    Does anyone know the keyboard combination to enter service mode via Remote desktop viewer on a legacy device such as the iRC3380i.

    I can successfullyully enter service mode via Remote desktop viewer on ir adv machines but get know where with older models dispite being told its possible.

    Many thanks
    not sure ,
    but think u first need to set the System Manager ID first on that model in printer for that function
    1) Hit [Additional Function].

    2) Hit [System Settings].

    3) Hit [System Manager Settings].

    4) Enter 4 digit code for both the [System Manager ID] and [System Password].
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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