IR2200 customer replaced toner(properly) but network compuers say no toner left

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  • axyun
    Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2007
    • 1323

    #1

    IR2200 customer replaced toner(properly) but network compuers say no toner left

    Customer replace toner but all connected computers say "the printer is busy"." Printer has no toner left" Customer can make copies but unable to print from computers. Please help. Frank/ActionPhotocopy
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: IR2200 customer replaced toner(properly) but network compuers say no toner left

    Originally posted by axyun
    Customer replace toner but all connected computers say "the printer is busy"." Printer has no toner left" Customer can make copies but unable to print from computers. Please help. Frank/ActionPhotocopy
    re-load the driver for the Copier
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • axyun
      Service Manager

      Site Contributor
      1,000+ Posts
      • Aug 2007
      • 1323

      #3
      Re: IR2200 customer replaced toner(properly) but network compuers say no toner left

      Thanks for the help. Will keep you posted. Frank

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