canon ir3300 jam wen making duplex

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  • universaltvm
    Technician
    • May 2010
    • 52

    #1

    [Jamming] canon ir3300 jam wen making duplex

    hi my canon ir 3300 giving duplex jams, wen i makes single sided copies it coming without any problem wen i makes 2sided copies 1st 2 0r 3 copies come wintout any problem after that the paper goes through the drum unit , wen it just enters to the fixing area paper folds like z shape then it jams. i have changed fixing unit ,changed sensors , feed rollers even drum and blade then also the same is occuring in same way . what should i do plzzz help me thanks in advance
  • universaltvm
    Technician
    • May 2010
    • 52

    #2
    Re: canon ir3300 jam wen making duplex

    plz help mee i am in a trouble plzzz help

    Comment

    • universaltvm
      Technician
      • May 2010
      • 52

      #3
      Re: canon ir3300 jam wen making duplex

      o122 jam code, this sensor is replaced

      Comment

      • totoro
        Senior Tech

        Site Contributor
        500+ Posts
        • Apr 2008
        • 568

        #4
        Re: canon ir3300 jam wen making duplex

        Try feeding the paper through in the R direction or try 8.5 x 14 or 11 x 17 and see if it jams. If it doesn't then it is probably as Canon.Tech says bad paper.
        Totoro

        Comment

        • universaltvm
          Technician
          • May 2010
          • 52

          #5
          Re: canon ir3300 jam wen making duplex

          i have used both a4 ,a4r also the same thing appears , it jams between drum unit and fixing unit

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: canon ir3300 jam wen making duplex

            Originally posted by Canon.Tech
            What are the jam codes?
            did u inspect the flag for this sensor/

            delay jams> work your way back from this sensor

            follow a check list procedure to trace
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • eurokris
              Trusted Tech

              100+ Posts
              • Dec 2009
              • 120

              #7
              Re: canon ir3300 jam wen making duplex

              hi

              try to change hvt pcb or try to adjust the seperation or tranfer current.

              thanks

              Comment

              • universaltvm
                Technician
                • May 2010
                • 52

                #8
                Re: canon ir3300 jam wen making duplex

                i cheked all these , still the paroblem occurs inall paper size a4,a4r,a3,legal

                Comment

                • linuxxpwin
                  Trusted Tech
                  • May 2008
                  • 205

                  #9
                  Re: canon ir3300 jam wen making duplex

                  Originally posted by universaltvm
                  i cheked all these , still the paroblem occurs inall paper size a4,a4r,a3,legal

                  Hi, I have had this problem as with a few other models such as the 3570/4570/2230/2270 and so on and I found that using a heavier paper corrected my problem, something in the way the paper curved for me in my machines was causing constant jams. I am presently using and have recommended to all my customers to use 22 or 24lb paper.

                  Try this see if it works for you.

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Re: canon ir3300 jam wen making duplex

                    Originally posted by universaltvm
                    i cheked all these , still the paroblem occurs inall paper size a4,a4r,a3,legal


                    solution is = don't duplex
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • universaltvm
                      Technician
                      • May 2010
                      • 52

                      #11
                      Re: canon ir3300 jam wen making duplex

                      that is not a right solution for this

                      Comment

                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16083

                        #12
                        Re: canon ir3300 jam wen making duplex

                        Originally posted by universaltvm
                        that is not a right solution for this



                        then follow a procedure
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • linuxxpwin
                          Trusted Tech
                          • May 2008
                          • 205

                          #13
                          Re: canon ir3300 jam wen making duplex

                          Can you please check the duplex motor, the gear sometimes crack or break on the inner part of the gear, this sometimes makes a noise only heard when doing duplex copies.

                          Comment

                          • universaltvm
                            Technician
                            • May 2010
                            • 52

                            #14
                            Re: canon ir3300 jam wen making duplex

                            i will check this out

                            Comment

                            • universaltvm
                              Technician
                              • May 2010
                              • 52

                              #15
                              Re: canon ir3300 jam wen making duplex

                              there is no sound heared what next plz help me coustmer is asking to solve this problem soon , plz help me wahat should i do help me thanks in advance

                              Comment

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