hi my canon ir 3300 giving duplex jams, wen i makes single sided copies it coming without any problem wen i makes 2sided copies 1st 2 0r 3 copies come wintout any problem after that the paper goes through the drum unit , wen it just enters to the fixing area paper folds like z shape then it jams. i have changed fixing unit ,changed sensors , feed rollers even drum and blade then also the same is occuring in same way . what should i do plzzz help me thanks in advance
canon ir3300 jam wen making duplex
Collapse
X
-
-
-
-
Re: canon ir3300 jam wen making duplex
i have used both a4 ,a4r also the same thing appears , it jams between drum unit and fixing unitComment
-
Re: canon ir3300 jam wen making duplex
Originally posted by Canon.TechWhat are the jam codes?
delay jams> work your way back from this sensor
follow a check list procedure to trace**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
-
Re: canon ir3300 jam wen making duplex
i cheked all these , still the paroblem occurs inall paper size a4,a4r,a3,legalComment
-
Re: canon ir3300 jam wen making duplex
Hi, I have had this problem as with a few other models such as the 3570/4570/2230/2270 and so on and I found that using a heavier paper corrected my problem, something in the way the paper curved for me in my machines was causing constant jams. I am presently using and have recommended to all my customers to use 22 or 24lb paper.
Try this see if it works for you.Comment
-
Comment
-
-
Re: canon ir3300 jam wen making duplex
Can you please check the duplex motor, the gear sometimes crack or break on the inner part of the gear, this sometimes makes a noise only heard when doing duplex copies.Comment
-
-
Re: canon ir3300 jam wen making duplex
there is no sound heared what next plz help me coustmer is asking to solve this problem soon , plz help me wahat should i do help me thanks in advanceComment
Comment