I had a call on a iRC3220 with horizontal mis-registration. It was a 3 mm displacement.
It was a DC-CON corrupt data. After clearing it - registration comes ok.
Before clearing I made sure there was NO mechanical issue. (removed the cleaning assy, checked the inner rollers of the belt unit)
Two days after my visit customer calls again with the same issue. I told him how to Clear the DC-CON, which he did but to NO result.
I also told him the "door open + dc clear + door closed" procedure. Still the same.
How come ? First time DC-CON Clear works and second time doesn't ?
Since that guy is 5 hours drive away, I would like to have everything with me when I get there.
Any ideas ?
It was a DC-CON corrupt data. After clearing it - registration comes ok.
Before clearing I made sure there was NO mechanical issue. (removed the cleaning assy, checked the inner rollers of the belt unit)
Two days after my visit customer calls again with the same issue. I told him how to Clear the DC-CON, which he did but to NO result.
I also told him the "door open + dc clear + door closed" procedure. Still the same.
How come ? First time DC-CON Clear works and second time doesn't ?
Since that guy is 5 hours drive away, I would like to have everything with me when I get there.
Any ideas ?
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