E733

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  • rodrigo neres
    Technician
    • Feb 2012
    • 25

    #1

    [Error Code] E733

    hello

    I'm Rodrigo technical canon in Curitiba in Brazil.

    I have a problem that I can not isolate: E733 imageRUNNER 6570.

    already swapped box, motherboard, power, scanner, connection cables, laser, and the error persists. anyone have any idea what can I do? I appreciate any advice already provided.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: E733

    Originally posted by rodrigo neres
    hello

    I'm Rodrigo technical canon in Curitiba in Brazil.

    I have a problem that I can not isolate: E733 imageRUNNER 6570.

    already swapped box, motherboard, power, scanner, connection cables, laser, and the error persists. anyone have any idea what can I do? I appreciate any advice already provided.
    What is sub-code ??-E733-xxxx
    0000-The attempt at communication with the printer fails at start-up.
    0001-There is a DDI-P communication error.
    0010-DDI-P communication error DC controller cannot detect Vsync signal even after 2 minutes elapsed from register setting completed in the controller.

    there was a firmware update for E733 during fax transmission-in ver.12.04 in y2006

    check for short-

    Check if the wire harness for the vertical transport sensor PS24 is contacting the vertical transport roller shaft causing the insulation to wear off and the machine to malfunction.
    Repair or replace the wire harness.


    IMG_3609.jpg

    if fact check all sensor wire harnesses in that area (ex.PS28) also
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • rodrigo neres
      Technician
      • Feb 2012
      • 25

      #3
      Re: E733

      hello my friends

      thanks to our friend teckat, solved the persistent error of the machine. until the next

      greetings
      Rodrigo

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: E733

        Originally posted by rodrigo neres
        hello my friends

        thanks to our friend teckat, solved the persistent error of the machine. until the next

        greetings
        Rodrigo
        thanks , what did u find ? or what was your solution ?
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • MARDSO
          Technician
          • Nov 2009
          • 31

          #5
          Re: E733

          was probably the tip of the connector with short circuit that solved the problem! I already got several problems due to this connector! defective hard to identify!!: Mad:

          Comment

          • maddog3k
            Junior Member
            • Dec 2010
            • 3

            #6
            D1320

            Having the same problem with a D1320 what was your fix thanks

            Comment

            • northernlife
              Senior Tech

              500+ Posts
              • Sep 2011
              • 847

              #7
              Re: D1320

              Originally posted by maddog3k
              Having the same problem with a D1320 what was your fix thanks
              1. Check the connection of connector between the Engine Controller
              PCB and the Main Controller PCB.
              2. Install the set of the controller firmware.
              3. Replace the Main Controller PCB.
              4. Replace the Engine Controller PCB.

              Comment

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