Canon IR 5000

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  • mramlawi
    Senior Tech

    500+ Posts
    • Jul 2011
    • 838

    #1

    Canon IR 5000

    Dear all
    iam facing a problem on canon ir 5000 on stapler unit ,when i turn on the machine the stapler motor works and didnt stop i can hear the voice of it all the time and it didnt stop.

    i removed the stapler ,and also same problem
    any ideas thanks
    Distinguished road makes you jewel in rough
  • vigour
    Service Manager

    1,000+ Posts
    • Aug 2010
    • 1038

    #2
    Re: Canon IR 5000

    most likely your stapler cable

    Comment

    • Desert Rat
      Service Manager

      Site Contributor
      1,000+ Posts
      • May 2008
      • 1089

      #3
      Re: Canon IR 5000

      Could be the fininsher control bd. Check the cable for damage. May be it got smashed. Also look at the control bd and
      make sure the dip switches are off. Also look for burnt componets on the board, ya never know.
      If all that looks normal then re-seat the connectors.
      If you know how to use the I/O screen in service mode you may be able to check the output to which ever
      finisher motor is on.
      Can you give more details?

      DR

      Comment

      • mramlawi
        Senior Tech

        500+ Posts
        • Jul 2011
        • 838

        #4
        Re: Canon IR 5000

        thanks for ur response
        actually i bebut on the flat cable and today im going to change it,also taking with me the Controlboard
        actully i didnt use the service mode for the finisher before dont know how to use it , i ll follow you the latest news .

        thanks again
        Distinguished road makes you jewel in rough

        Comment

        • Desert Rat
          Service Manager

          Site Contributor
          1,000+ Posts
          • May 2008
          • 1089

          #5
          Re: Canon IR 5000

          mramlawi ,

          It occured to me while re reading your post, that the stapler will operate after a change of
          staples to feed the staples to the head. I think it does 13 actuations before it stops.
          But it also feeds a sheet of paper to the finisher so the stapler has paper to staple.
          Do you have the book for this machine. I only have the English version.
          And it would be terribly hard to explain on line, especially if you do not have the
          book to follow.

          DR

          Comment

          • mramlawi
            Senior Tech

            500+ Posts
            • Jul 2011
            • 838

            #6
            Re: Canon IR 5000

            Originally posted by Desert Rat
            mramlawi ,

            It occured to me while re reading your post, that the stapler will operate after a change of
            staples to feed the staples to the head. I think it does 13 actuations before it stops.
            But it also feeds a sheet of paper to the finisher so the stapler has paper to staple.
            Do you have the book for this machine. I only have the English version.
            And it would be terribly hard to explain on line, especially if you do not have the
            book to follow.

            DR
            thanks

            i descoverd that the Dc of the finisher have short so i ll change it and it will work ,what i conclude that it was a short happened
            Distinguished road makes you jewel in rough

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: Canon IR 5000

              Originally posted by mramlawi
              Dear all
              iam facing a problem on canon ir 5000 on stapler unit ,when i turn on the machine the stapler motor works and didnt stop i can hear the voice of it all the time and it didnt stop.

              i removed the stapler ,and also same problem
              any ideas thanks
              does it say add staples on control panel ?? if so remove cartridge and check that small actuator it sits over

              also
              Remove the stapler assembly's wire harness and check for open wiring running from the stapler to the finisher controller PCB by using your Digital multi meter.
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • mramlawi
                Senior Tech

                500+ Posts
                • Jul 2011
                • 838

                #8
                Re: Canon IR 5000

                Originally posted by teckat
                does it say add staples on control panel ?? if so remove cartridge and check that small actuator it sits over

                also
                Remove the stapler assembly's wire harness and check for open wiring running from the stapler to the finisher controller PCB by using your Digital multi meter.
                NO it didnt say add staples the main problem was close the above door of the finisher i checked the switch and seems was ok so i removed the stapler then i trun it back the stapler motor cant stop all the time working that;s the problem ,so on monday i ll go back to my client and change for him the DC because i already go befor and changed the falt cable and checked and still facing the same problem .

                thanks
                Distinguished road makes you jewel in rough

                Comment

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