Canon iR C3220 jam while doing duplex

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  • brianho80
    Trusted Tech
    100+ Posts
    • Sep 2009
    • 198

    #1

    Canon iR C3220 jam while doing duplex

    Hi all,

    at first, i think of the jam caused by the fuser unit because it always jam at this area so i decide to cannibalize from office unit for customer to reduce the downtime.

    after changing the whole unit it is ok but the second days it have intermittent jam at fuser area when doing duplex only.

    at first I thought it caused by the Craws at fuser, i tried remove the middle 2 units ; check the solenoid at fuser but it remain the same jam after second sided printed and moving out from fuser unit.

    here i attach the jam history for reference. Can anyone advise what to do if base on the jam history?


    IMG_0287.jpgIMG_0288.jpg
  • dhanesh
    Technician
    • Jun 2010
    • 63

    #2
    Re: Canon iR C3220 jam while doing duplex

    hey try to cross check DC controller of that machine in to another one
    DHANESH

    Comment

    • Jamesu
      Trusted Tech

      100+ Posts
      • Mar 2012
      • 101

      #3
      Re: Canon iR C3220 jam while doing duplex

      I am aware i'm young but i highly doubt that the DC controller is the cause of a paper jam...

      The unit that the fuser pulls out with, on the door is the white flappy part broke at either end?

      The deflector - Part number: FB6-3703-000 as i've had this break and cause jams.

      When doing duplex the paper reverses and goes underneath the fuser, so i'd be cleaning those rollers and checking for any broken parts.
      Have you tried turning it off and on? No...Oh, it works now!

      Comment

      • dhanesh
        Technician
        • Jun 2010
        • 63

        #4
        Re: Canon iR C3220 jam while doing duplex

        Originally posted by Jamesu
        I am aware i'm young but i highly doubt that the DC controller is the cause of a paper jam...

        The unit that the fuser pulls out with, on the door is the white flappy part broke at either end?

        The deflector - Part number: FB6-3703-000 as i've had this break and cause jams.

        When doing duplex the paper reverses and goes underneath the fuser, so i'd be cleaning those rollers and checking for any broken parts.
        HEY buddy check his jam history

        I got this type of problem in ir3300 and am find it in faulty DC controller then am reapir it

        I am from INDIA here we can watch 24 lakhs copies made ir3300 machines

        EXPERIENCE is the BEST MASTER
        DHANESH

        Comment

        • Jamesu
          Trusted Tech

          100+ Posts
          • Mar 2012
          • 101

          #5
          Re: Canon iR C3220 jam while doing duplex

          Your 0107 Jam code...



          jam.jpgjam2.jpg
          Have you tried turning it off and on? No...Oh, it works now!

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: Canon iR C3220 jam while doing duplex

            Originally posted by brianho80
            Hi all,

            at first, i think of the jam caused by the fuser unit because it always jam at this area so i decide to cannibalize from office unit for customer to reduce the downtime.

            after changing the whole unit it is ok but the second days it have intermittent jam at fuser area when doing duplex only.

            at first I thought it caused by the Craws at fuser, i tried remove the middle 2 units ; check the solenoid at fuser but it remain the same jam after second sided printed and moving out from fuser unit.

            here i attach the jam history for reference. Can anyone advise what to do if base on the jam history?


            [ATTACH=CONFIG]14912[/ATTACH][ATTACH=CONFIG]14913[/ATTACH]



            Replace the Duplex Driver and the FUSE PCB at the same time/
            also check/replace the black plastic Duplex tray> they become warped
            shown in green area below

            Sec.Trans Ext_.JPG
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Re: Canon iR C3220 jam while doing duplex

              Duplex Guide2.jpgDuplex Guide.jpgWARPED
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • brianho80
                Trusted Tech
                100+ Posts
                • Sep 2009
                • 198

                #8
                Re: Canon iR C3220 jam while doing duplex

                Hi all,

                thanks for the valuable advise.

                i will try out on monday and let you know the result

                Comment

                • brianho80
                  Trusted Tech
                  100+ Posts
                  • Sep 2009
                  • 198

                  #9
                  Re: Canon iR C3220 jam while doing duplex

                  Hi everyone,

                  after trying all the advises from you all, i found that the main caused is because of the broken parts like flappy part at end, shaft holder and also this black plastic duplex tray.

                  duplex jam has solve after replace those parts.

                  thanks again!!

                  Comment

                  • brianho80
                    Trusted Tech
                    100+ Posts
                    • Sep 2009
                    • 198

                    #10
                    Re: Canon iR C3220 jam while doing duplex

                    hi experts,

                    does the craws at fuser unit neccesary? because my user has pull out all the craws while clearing paper jam..

                    Also, i find it difficult to insert back all the craws, even i successfully insert but it seem loose.

                    can anyone advise the proper way to replace craws if this is neccessary?

                    thanks again.

                    Comment

                    • Jamesu
                      Trusted Tech

                      100+ Posts
                      • Mar 2012
                      • 101

                      #11
                      Re: Canon iR C3220 jam while doing duplex

                      Are you talking about the claws that are close to the actual fuser rollers?
                      Have you tried turning it off and on? No...Oh, it works now!

                      Comment

                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16083

                        #12
                        Re: Canon iR C3220 jam while doing duplex

                        Originally posted by brianho80
                        hi experts,

                        does the craws at fuser unit neccesary? because my user has pull out all the craws while clearing paper jam..

                        Also, i find it difficult to insert back all the craws, even i successfully insert but it seem loose.

                        can anyone advise the proper way to replace craws if this is neccessary?

                        thanks again.

                        u need these in to prevent paper wrap over roller & proper delivery of paper/ there are six of them---------------------------------

                        #44/ FB6-3885-000 /6 /RIB, PAPER DELIVERY


                        claw.JPG
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • Jamesu
                          Trusted Tech

                          100+ Posts
                          • Mar 2012
                          • 101

                          #13
                          Re: Canon iR C3220 jam while doing duplex

                          Yep.

                          Also, very big coinsidence - i was called to a 3200 earleir jamming on duplex, the plate below the fuser is split!
                          Have you tried turning it off and on? No...Oh, it works now!

                          Comment

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