Hi, I got a 2 units of this model with same problem when we copying a set copy it doesnt collate for every set and it came out from top of the output tray. It suppose to came out from bottom output tray but this time its different, it came out from top output tray thats why it doenst collate for every set of copy. And i found out that the bottom output tray always goes down when we turning on the machine even theres nothing on the output tray.
We cleaned the paper detection sensors and theres no cure. Really need some help while they always nagging when they doing few hundread sets.
We cleaned the paper detection sensors and theres no cure. Really need some help while they always nagging when they doing few hundread sets.
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