My last ditch effort before we replace the DC-Con. The original problem started with the 0385 code popping. I cleaned the patch sensor as stated. Fired the machine back up and started with some PG10 to get the machine rolling. After the specified 25 sheets ran it pulled the 0381 code. I replaced the sensor and tried again, same code. Changed developer housings to see if a wire harness went bad, same code. Changed drums, same code. Changed wire passthru plug where the dev housing plugs to, same code. DENS readings in level 1 show normal, print PG10's are nice and solid but the the value for the P-B-P-C referenced for the code is the same 72 versus the others that are within spec. The weird part is with all the changing it remains 72. I then ran a D-CON reset following a old post rom Teckat. After a pain in the a** time with a senior color tech re-entering the values and verifying we now get the 0386 code as well as ALL color values being WAAAAAY off. The windows values in service 1 show teen numbers, and all the P-B-P values for all four colors are showing the same negative number (at least it is consistent right). But the PG10 pages run nice and solid like the sets before, no change. Canon phone support says replace controller. Before we do that I thought I should get everyone thoughts. Anything at this point would be great. Machine is still a baby, installed in 07and has only 2.75 mil on counters. All PM's and upgrades have been kept up on and done. Running version 87 firmware. Thanks
C7000vp Help E20-0385/0381/0386
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Re: C7000vp Help E20-0385/0381/0386
What are the DEPOT>VFF-Y/M/C/K readings. ?
Readings are typically between 200-300.
have u seen the dev drive assebly gear failure pub for 7000VP series from 2009
can cause weird e020'sLast edited by teckat; 03-30-2012, 03:46 PM.**Knowledge is time consuming, exhausting and costly for a trained Tech.** -
Re: C7000vp Help E20-0385/0381/0386
Teckat- I looked over the pub. The only thing wrong with that is the copy quality isn't being effected. What we can print before the codes looks great. It is really a case of the machine seeing a problem that is not really there, in a matter of speaking.Comment
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Re: C7000vp Help E20-0385/0381/0386
check the spring loaded white lift cams --front & rear side to see if they have flat spots//under Process unit**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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Would you pls suggest
Hi Im Karthick,
I 'm facing the error msg E602-003in my ir3300 copier would you please suggest me how to resolve that.
Now i,m having parallel cable which helps to connect my copier to my PC and SST V2.01. now i 'ON' my copier it went in to download mode. my PC detected my copier after that if i start my SST i cant see my copier. would you please suggest me how can i proceed further.
I hope my Hard disk needs to be replaced. what you can advise me? and i'm using Win764bit as my OS
Awaiting for your reply
You could write me in dkarthy@rediffmail.com
thanksComment
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Re: Would you pls suggest
Hi Im Karthick,
I 'm facing the error msg E602-003in my ir3300 copier would you please suggest me how to resolve that.
Now i,m having parallel cable which helps to connect my copier to my PC and SST V2.01. now i 'ON' my copier it went in to download mode. my PC detected my copier after that if i start my SST i cant see my copier. would you please suggest me how can i proceed further.
I hope my Hard disk needs to be replaced. what you can advise me? and i'm using Win764bit as my OS
Awaiting for your reply
You could write me in dkarthy@rediffmail.com
thanks
this is a post about C7000VP /
RE-POST YOUR ISSUE as title iR3300 SST**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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Re: C7000vp Help E20-0385/0381/0386
Teckat- I am happy to say this issue looks resolved. After inspecting the lift cams as suggested and finding all to be well. The senior guy that was working with me suggested updating the firmware to the newest (we held off due to issues previously with 13x19, but was told that had been resolved), running D-CON again, reentering all values as per previous. Didn't work... Then he had me run the sensor adjustment on service 1>function>Misc-P>Page 3 - LP-<something>ADJ (sorry just got home not in front of the machine anymore. Can repost Monday the exact service item). Once complete everything was spot on, for now. Will keep posted but thanks for all the help Teckat!Comment
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Re: C7000vp Help E20-0385/0381/0386
Teckat- I am happy to say this issue looks resolved. After inspecting the lift cams as suggested and finding all to be well. The senior guy that was working with me suggested updating the firmware to the newest (we held off due to issues previously with 13x19, but was told that had been resolved), running D-CON again, reentering all values as per previous. Didn't work... Then he had me run the sensor adjustment on service 1>function>Misc-P>Page 3 - LP-<something>ADJ (sorry just got home not in front of the machine anymore. Can repost Monday the exact service item). Once complete everything was spot on, for now. Will keep posted but thanks for all the help Teckat!
good find >
can't wait to find out the fix u had for that error/**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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Re: C7000vp Help E20-0385/0381/0386
What are the DEPOT>VFF-Y/M/C/K readings. ?
Readings are typically between 200-300.
What if the values are beyond the typical, how are we going to resolve this issue?
It's okay in the end, If It's not okay, then it's not the end.Comment
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Re: C7000vp Help E20-0385/0381/0386
what machine are u talking about/ ?? C7000vp ??
Note: there is no typical in Canon---------------------
if your DEPOT>VFF-Y/M/C/K readings are beyond 200-300.
you start looking into the effected color or colors-
for instance 470 may indicate a LASER issue-
Other items to check are the primary grid, drum wear, dust proof glass, starter condition and patch sensor-
following correct procedures after developer change
this is called MACHINE MAINTENANCE !!!!!!! CHECK !!!!!!
& reading a MANUAL / & understanding performance according to enviorment printer is in**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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Re: C7000vp Help E20-0385/0381/0386
what are u talking about ????????? last post on03-31-2012
what machine are u talking about/ ?? C7000vp ??
Note: there is no typical in Canon---------------------
if your DEPOT>VFF-Y/M/C/K readings are beyond 200-300.
you start looking into the effected color or colors-
for instance 470 may indicate a LASER issue-
Other items to check are the primary grid, drum wear, dust proof glass, starter condition and patch sensor-
following correct procedures after developer change
this is called MACHINE MAINTENANCE !!!!!!! CHECK !!!!!!
& reading a MANUAL / & understanding performance according to environment printer is in
Yes Sir it seems that this old problem got me hit.
and yes it is C7000VP MACHINE
my current readings are as follows:
VFF - Y = 377 v
M = 398 v
C = 437 v
K = 410 v
Thank you sir for the tip, are these reading indicates that this machine will soon be dead?It's okay in the end, If It's not okay, then it's not the end.Comment
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Re: C7000vp Help E20-0385/0381/0386
noun \ˈmānt-nən(t)s, ˈmān-tə-nən(t)s\
the act of maintaining
: the state of being maintained : support
: the upkeep of property or equipment
and a lack of is related below ---------------------------------------
Near Antonyms
dereliction
disregard
ignoring
inattention
neglect
negligence
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E020----------------x= 1:Y 2:M 3:C 4:Bk
E020-0x81
Error Description: Lower limit error in light intensity on drum base (reflecting light intensity from the drum surface)
* COPIER > Display > DENS > P-B-P-Y/M/C/K is less than 150.
Cause of occurrence (Highly possible): Soil on the ATR sensor [*1]
Cause of occurrence (Low possible): Faulty pressure for developing assembly
Broken wire of ATR sensor
Damaged ATR sensor
Malfunction of ATR patch detection shutter
E020-0x82
Error Description: Lower limit error in current passed to the sensor while the patch sensor LED
is off
* COPIER > Display > DENS > P-D-P-Y/M/C/K is 30 or less.
Cause of occurrence (Highly possible): Broken wire of ATR sensor
Damaged ATR sensor
E020-0x84
Error Description: Fault at sampling drum base
* A difference between the values in service mode > COPIER > Display > DENS >
P-B-P-Y/M/C/K and P-D-P-Y/M/C/K is 30 or less.
Cause of occurrence (Highly possible): Soil on the ATR sensor [*1]
Cause of occurrence (Low possible): Faulty pressure for developing assembly
Broken wire of ATR sensor
Damaged ATR sensor
Malfunction of ATR patch detection shutter
E020-0x85
Error Description: Fault at sampling 1 in patch image
* A difference between the values in service mode > COPIER > Display > DENS >
DENS-S-Y/M/C/K and P-D-P-Y/M/C/K is 30 or less.
Cause of occurrence (Highly possible): Soil on the ATR sensor [*1]
Cause of occurrence (Low possible): Image density is too high.
Faulty pressure for developing assembly
Broken wire of ATR sensor
Damaged ATR sensor
Malfunction of ATR patch detection shutter
E020-0x86
Error Description: Fault at sampling 2 in patch image
* A difference between the values in service mode > COPIER > Display > DENS >
DENS-S-Y/M/C/K and P-B-P-Y/M/C/K is 30 or less.
Cause of occurrence (Highly possible): Image density is too low. [*2]
Cause of occurrence (Low possible): Soil on the ATR sensor
Faulty pressure for developing assembly
Broken wire of ATR sensor
Damaged ATR sensor
Malfunction of ATR patch detection shutter
E020-0x87
Error Description: Upper limit error 2 in current passed to the sensor while the patch sensor
LED is off
* COPIER > Display > DENS > P-D-P-Y/M/C/K is 930 or more.
Cause of occurrence (Highly possible): Damaged ATR sensor
E020-0xC2
Error Description: Error in variation of sampling value in patch image
* When variation of sampling Sig values is 400 or more.
Cause of occurrence (Highly possible): Tiger stripe
Cause of occurrence (Low possible): Scratches on drum
E020-0x90
Error Description: Lower limit error in ATR patch image density
Cause of occurrence (Highly possible): Soil on the ATR sensor [*1]
Cause of occurrence (Low possible): Image density is too high.
Faulty pressure for developing assembly
Broken wire of ATR sensor
Damaged ATR sensor
Malfunction of ATR patch detection shutter
E020-0x91
Error Description: Upper limit error in ATR patch image density
* COPIER > Display > DENS > DENS-S-Y/M/C/K is more than 880.
Cause of occurrence (Highly possible): Image density is too low. [*2]
Cause of occurrence (Low possible): Soil on the ATR sensor
Faulty pressure for developing assembly
Broken wire of ATR sensor
Damaged ATR sensor
Malfunction of ATR patch detection shutter
E020-0x92
Error Description: Lower limit error in developer density
* COPIER > Display > DENS > DENS-S-Y/M/C/K is –4% or less 3 consecutive times.
Cause of occurrence (Highly possible): Image density is too low. [*2]
Cause of occurrence (Low possible): Soil on the ATR sensor
Faulty pressure for developing assembly
Broken wire of ATR sensor
Damaged ATR sensor
Malfunction of ATR patch detection shutter
E020-0x93
Error Description: Upper limit error in developer density
* COPIER > Display > DENS > DENS-S-Y/M/C/K is +4% or more 3 consecutive times.
Cause of occurrence (Highly possible): Soil on the ATR sensor [*1]
Cause of occurrence (Low possible): Image density is too high.
Faulty pressure for developing assembly
Broken wire of ATR sensor
Damaged ATR sensor
Malfunction of ATR patch detection shutter
E020-0xB0
Error Description: Lower limit error in signal value of toner density sensor
* While printing, COPIER > Display > DENS > SGLL-Y/M/C/K is 64 or less for Y and 48 or less
for M/C/K for 5 prints continuously (T/D ratio is too high).
Cause of occurrence (Highly possible): Abnormal toner supply [*3]
Cause of occurrence (Low possible): Short circuit of harness for ATR sensor
Occurrence of Tiger stripe
E020-0xB1
Error Description: Upper limit error in signal value of toner density sensor
* While printing, COPIER > Display > DENS > SGLL-Y/M/C/K is 192 or more for Y and 126 or
more for M/C/K for 5 prints continuously (T/D ratio is too low).
Cause of occurrence (Highly possible): Disconnected connector of toner density sensor (or
poor contact)
Cause of occurrence (Low possible): Faulty sub hopper (no toner)
Damaged toner density sensor**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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Re: C7000vp Help E20-0385/0381/0386
E00020-0381-05
This Error occurs frequently after printing 15-16 sheets or after adjusting the fixing unit, as I observed ... I just don't know what to do. thank you.It's okay in the end, If It's not okay, then it's not the end.Comment
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