canon ir C 5185 Feeder jamming issues

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  • schwinnja
    Technician
    • Apr 2011
    • 21

    canon ir C 5185 Feeder jamming issues

    So i've got a Canon IR C 5185 that is having issues with the feeder. Everytime someone uses the feeder it says that it is jammed. however, there are no papers inside. opening the various compartments does not fix the issue and it still says it's jammed. the only "fix" is to restart the machine, at which point there is no jammed papers in the feeder. Could this be a sensor issue? any thoughts?
  • vigour
    Service Manager

    1,000+ Posts
    • Aug 2010
    • 1034

    #2
    Re: canon ir C 5185 Feeder jamming issues

    yes sensor issue, what is the jam code.

    Comment

    • THUK
      Trusted Tech

      100+ Posts
      • Jul 2008
      • 195

      #3
      Re: canon ir C 5185 Feeder jamming issues

      Originally posted by vigour
      yes sensor issue, what is the jam code.
      hi i have had same type of fault and it was a PCB fault.

      Comment

      • schwinnja
        Technician
        • Apr 2011
        • 21

        #4
        Re: canon ir C 5185 Feeder jamming issues

        I will be finding out the code today, as i am not currently at the office with the problem copier. what is the PCB fault? I don't know what that means.

        Comment

        • zoraldinho
          teacher-guide-expert-guru

          Site Contributor
          2,500+ Posts
          • Mar 2008
          • 4961

          #5
          Re: canon ir C 5185 Feeder jamming issues

          Did you try "sensor init"?
          Practice makes perfect
          If it ain't broke, don't fix it
          A picture is worth a thousand words
          If you want something done right, you have to do it yourself

          Comment

          • schwinnja
            Technician
            • Apr 2011
            • 21

            #6
            Re: canon ir C 5185 Feeder jamming issues

            My boss went to the office and now the copier no longer works once you put something into the feeder. The jamming issue never brings up an error number.

            I spoke with the company we purchased the copier from and they suggested using canned air to clean off the sensors in the feeder and then using additional functions and going to adjust feeder or feeder cleaning. I don't see any harm in trying the canned air on the sensors in the feeder. not sure what the cleaning function would do. what should i be looking for as far as Sensor Init?

            Comment

            • zoraldinho
              teacher-guide-expert-guru

              Site Contributor
              2,500+ Posts
              • Mar 2008
              • 4961

              #7
              Re: canon ir C 5185 Feeder jamming issues

              Are you a tech?
              Practice makes perfect
              If it ain't broke, don't fix it
              A picture is worth a thousand words
              If you want something done right, you have to do it yourself

              Comment

              • schwinnja
                Technician
                • Apr 2011
                • 21

                #8
                Re: canon ir C 5185 Feeder jamming issues

                Me? I am not.

                Comment

                • zoraldinho
                  teacher-guide-expert-guru

                  Site Contributor
                  2,500+ Posts
                  • Mar 2008
                  • 4961

                  #9
                  Re: canon ir C 5185 Feeder jamming issues

                  Originally posted by schwinnja
                  Me? I am not.
                  Call one.
                  Practice makes perfect
                  If it ain't broke, don't fix it
                  A picture is worth a thousand words
                  If you want something done right, you have to do it yourself

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16092

                    #10
                    Re: canon ir C 5185 Feeder jamming issues

                    Originally posted by schwinnja
                    My boss went to the office and now the copier no longer works once you put something into the feeder. The jamming issue never brings up an error number.

                    I spoke with the company we purchased the copier from and they suggested using canned air to clean off the sensors in the feeder and then using additional functions and going to adjust feeder or feeder cleaning. I don't see any harm in trying the canned air on the sensors in the feeder. not sure what the cleaning function would do. what should i be looking for as far as Sensor Init?



                    what DADF MODEL is on this printer>>>DADF-T1 or DADF-M1

                    DADF-T1 is DADF installed in Duplex Color Image Reader-G1.
                    It is DADF that added a simultaneous two sided reading function to existing DADF-M1.
                    A CIS unit is installed in the DADF-T1. Therefore, both-sided simultaneous reading can be
                    selected in addition to the conventional reversal both-sided reading.
                    In the reversal both-sided reading (DADF-M1), the document is reversed in the machine and
                    the CCD unit installed in the reader assembly reads its both sides.
                    In the both-sided simultaneous reading (DADF-T1), the document is fed only once in the
                    machine. The CCD unit reads its first side, and the CIS unit reads its second side at the same
                    time.
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • copicatt
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Nov 2008
                      • 361

                      #11
                      Re: canon ir C 5185 Feeder jamming issues

                      Originally posted by THUK
                      hi i have had same type of fault and it was a PCB fault.
                      Could you tell me what the solution was. got this going on today. Thanks. And I am a tech, Lol.

                      Comment

                      • THUK
                        Trusted Tech

                        100+ Posts
                        • Jul 2008
                        • 195

                        #12
                        Re: canon ir C 5185 Feeder jamming issues

                        Originally posted by copicatt
                        Could you tell me what the solution was. got this going on today. Thanks. And I am a tech, Lol.
                        hi it was the main dadf pcb.

                        Comment

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