CANON IMAGERUNNER 2020 - Can't print USB or Network

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  • screwdriver08
    Trusted Tech
    100+ Posts
    • Jul 2010
    • 160
    #1

    CANON IMAGERUNNER 2020 - Can't print USB or Network

    It's me again with yet another problem. Canon Imagerunner can't print directly using USB and/or Network. I am not an expert in connecting printers by network but I do know how to connect it straight to a computer. I did (with the installation CD)..the driver was installed and everything but it still would not print. This has been used as a Network Printer but now it does not work..not even directly through USB. I think it was after we changed the FUSER UNIT when the problem started. If anyone could help I would really appreciate it.

    Thanks
    Tags: None
    • arielcanon
      Trusted Tech

      100+ Posts
      • Mar 2012
      • 106
      #2
      Re: CANON IMAGERUNNER 2020 - Can't print USB or Network

      Originally posted by screwdriver08
      It's me again with yet another problem. Canon Imagerunner can't print directly using USB and/or Network. I am not an expert in connecting printers by network but I do know how to connect it straight to a computer. I did (with the installation CD)..the driver was installed and everything but it still would not print. This has been used as a Network Printer but now it does not work..not even directly through USB. I think it was after we changed the FUSER UNIT when the problem started. If anyone could help I would really appreciate it.

      Thanks
      you can check the IP address setting from your PC and copier (use manual setting IP address), make sure that it's correct eg: PC 192.168.1.20 subnet:255.255.255.0 and copier : 192.168.1.21 and subnet 255.255.255.0 then test ping via cmd... ping 192.168.1.21 -t if ok, you can continue to re-install driver. please avoid IP address like this 192.168.0.20, coz can also make a problem. there is no relation between changing fuser unit and printing error
      Learning never ends..
      Never give up, where there is a wheel there is a way..

        Comment

        • screwdriver08
          Trusted Tech
          100+ Posts
          • Jul 2010
          • 160
          #3
          Re: CANON IMAGERUNNER 2020 - Can't print USB or Network

          Originally posted by arielcanon
          you can check the IP address setting from your PC and copier (use manual setting IP address), make sure that it's correct eg: PC 192.168.1.20 subnet:255.255.255.0 and copier : 192.168.1.21 and subnet 255.255.255.0 then test ping via cmd... ping 192.168.1.21 -t if ok, you can continue to re-install driver. please avoid IP address like this 192.168.0.20, coz can also make a problem. there is no relation between changing fuser unit and printing error
          Thanks, I did check the IP address and they are the same...computer and copier. That is the thing I have been trying to explain to them, but they think that because of me changing the fuser, the Network printing does not work.

            Comment

            • screwdriver08
              Trusted Tech
              100+ Posts
              • Jul 2010
              • 160
              #4
              Re: CANON IMAGERUNNER 2020 - Can't print USB or Network

              Oh, and the other interesting thing is that it does not even print directly using USB-computer connected directly to printer.

                Comment

                • Blues Guy
                  Trusted Tech

                  100+ Posts
                  • Aug 2009
                  • 216
                  #5
                  Re: CANON IMAGERUNNER 2020 - Can't print USB or Network

                  Is that you have install PCL5e driver version ?

                  Try delete it and install UFR II driver version.

                    Comment

                    • montana
                      Trusted Tech
                      • Aug 2008
                      • 393
                      #6
                      Re: CANON IMAGERUNNER 2020 - Can't print USB or Network

                      yes blues guy is wright...install the UFRII printer driver instead of pcl5....

                        Comment

                        • northernlife
                          Senior Tech

                          500+ Posts
                          • Sep 2011
                          • 847
                          #7
                          Re: CANON IMAGERUNNER 2020 - Can't print USB or Network

                          If that doesn't work, clear all. Had this same issue on a 2200 that mmi clear fixed last week but the 2020 doesn't have MMI clear.

                            Comment

                            • screwdriver08
                              Trusted Tech
                              100+ Posts
                              • Jul 2010
                              • 160
                              #8
                              Re: CANON IMAGERUNNER 2020 - Can't print USB or Network

                              Originally posted by Blues Guy
                              Is that you have install PCL5e driver version ?

                              Try delete it and install UFR II driver version.
                              Ok, how do I get to choose between the PCL5e and UFRII version?

                              Also, it that does not work how do I clear all?...WOW, I need a manual and a Tech with me.

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