white lines on ImageRUNNER ADV C5030i

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  • seniortech
    Trusted Tech

    100+ Posts
    • Dec 2007
    • 180

    #1

    white lines on ImageRUNNER ADV C5030i

    I have a problem with sharp white bands in yellow (in feed direction) on a C5030i and it appears to be caused by dirt/contamination in the laser path. C/M and K are also showing bands (seen on on PG5 test page) I have tried cleaning the dust blocking glass (using the tool) with no success. looking further when removing the process carriage and ITB unit there is a lot of dust/toner an top of the laser units.

    Apart from the dust blocking glass cleaning tool is there another way (hopefully easy) of cleaning out the laser path/laser.

    Many thanks
  • canonclc
    Technician

    50+ Posts
    • Apr 2010
    • 71

    #2
    Re: white lines on ImageRUNNER ADV C5030i

    Pull the draw out and lift up the shutters by hand and clean them with a cloth Takes 2 minutes .

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    • seniortech
      Trusted Tech

      100+ Posts
      • Dec 2007
      • 180

      #3
      Re: white lines on ImageRUNNER ADV C5030i

      Originally posted by canonclc
      Pull the draw out and lift up the shutters by hand and clean them with a cloth Takes 2 minutes .
      Thanks Canonclc

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