iR3570 print image can rub off & solidness

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  • brianho80
    Trusted Tech
    100+ Posts
    • Sep 2009
    • 198

    #1

    iR3570 print image can rub off & solidness

    Hi Canon Experts,

    i have replace fuser film and pressure roller 3 months ago, but since last week it intermittent print out with slightly cramp in middle and some dirty dotted on paper.

    at first i suspect drum and DV tank cause the dirty dotted but it seem like fuser unit causing the problem.

    i did test print on Service mode -PG [5]; i found the print out is not solid enough and some more i can rub off the toners on the paper surface.

    compare to test print config page , the banner parts with [PCL] words look more solid that PG# 5. Of course the same, i can rub off the toners.

    can anyone please advise me what to do?

    Dirty copy.jpgNot Solid.jpg
  • Rachid.Akli
    Senior Tech

    500+ Posts
    • Oct 2011
    • 595

    #2
    Re: iR3570 print image can rub off & solidness

    Hello everybody

    The printing density has nothing to do with the fixing assembly. It's related to the drum charging, transfer and laser power (it's may be dirty). But from your print quality issue (lack of print density and toner not well fixed on paper) i suggest you change the toner.

    Rachid.
    "Find a job you love and you’ll never have to work a day in your life." Nagy's father

    Comment

    • copymech
      Trusted Tech

      100+ Posts
      • Sep 2011
      • 196

      #3
      Re: iR3570 print image can rub off & solidness

      in service mode you can set the fuser temp to a higher setting. *28* copier/option/body/fix-temp/0-7
      0 is factory setting
      I recomend at least a 5 for off brand toner.

      Comment

      • arielcanon
        Trusted Tech

        100+ Posts
        • Mar 2012
        • 106

        #4
        Re: iR3570 print image can rub off & solidness

        right picture: it seems to me that you should check developing cylinder to see if the surface of the developing cylinder is coated with an even layer of toner, make sure that it's clean.

        left picture: dirty dotted, check drum surface for dirty and fixing film condition. image easily rub off: it may come from worn out fixing film layer (rub off not all image), if image easily rub off (all image) it may come from heater or toner quality.

        if the fixing film ok, check heater with tester, check temperatur on service mode (analog). in some case (I found on this forum) if heater ok, DC control may be fault.
        Learning never ends..
        Never give up, where there is a wheel there is a way..

        Comment

        • Chameleon
          Trusted Tech

          100+ Posts
          • Nov 2011
          • 200

          #5
          Re: iR3570 print image can rub off & solidness

          Check the big white half moon gear that releases fuser pressure when the door is open. If it isn't synchronized right it will still be engaged when the door is closed and not allow full pressure. I've done that and had the copies look just like the sample on the left. It will mimic drum/dev issue or in one instance just jammed every other copy.

          The lower fuser roller bearing housing could be out of place causing uneven pressure. That could also cause the wrinkle in the middle.

          Also, there is a tech pub about the door latch. If it is straight it is old style, if it has a slight offset it is new.
          The chance that higher life forms might have emerged in this way is comparable to the chance that a tornado sweeping through a junkyard might assemble a Boeing 747 from the materials therein. -Fred Hoyle

          Comment

          • jiongpao
            Trusted Tech
            • May 2009
            • 413

            #6
            Re: iR3570 print image can rub off & solidness

            I encounter many times of the image can easily be rub off was cause by using none genuine toner. After we changed for all machines using genuine toner until now, everything fine and the printing quality is very good, the result is dramatically change.

            Comment

            • mramlawi
              Senior Tech

              500+ Posts
              • Jul 2011
              • 838

              #7
              Re: iR3570 print image can rub off & solidness

              Hello for all

              first of all i want to tell you that the copy resolution is not good mean that the development unit need cleaning well,2nd when you change the fixing film unit did u change the adjustment of the springs on the unit hope not ,if you that's mean your problem on it .

              try to change all the heater unit and then try waiting your reply
              regards

              Ram
              Distinguished road makes you jewel in rough

              Comment

              • brianho80
                Trusted Tech
                100+ Posts
                • Sep 2009
                • 198

                #8
                Re: iR3570 print image can rub off & solidness

                Hi all,

                really appreciate on the precious advise.

                i had did all the steps mention by the deareat Master, however, i think the main problem is the toner i using (compact) and secondly the fuser film giving problem.

                i just curious, how come fuser film cannot last more 20k meter which causing intermittent minor dotted print on paper surface.

                Anyway thanks you again!!

                Comment

                • Rachid.Akli
                  Senior Tech

                  500+ Posts
                  • Oct 2011
                  • 595

                  #9
                  Re: iR3570 print image can rub off & solidness

                  Originally posted by brianho80
                  Hi all,

                  really appreciate on the precious advise.

                  i had did all the steps mention by the deareat Master, however, i think the main problem is the toner i using (compact) and secondly the fuser film giving problem.

                  i just curious, how come fuser film cannot last more 20k meter which causing intermittent minor dotted print on paper surface.

                  Anyway thanks you again!!
                  Use canon toner and canon parts.

                  rachid
                  "Find a job you love and you’ll never have to work a day in your life." Nagy's father

                  Comment

                  • catgoldfish
                    Technician

                    50+ Posts
                    • Jul 2007
                    • 70

                    #10
                    Re: iR3570 print image can rub off & solidness

                    Originally posted by brianho80
                    Hi all,

                    really appreciate on the precious advise.

                    i had did all the steps mention by the deareat Master, however, i think the main problem is the toner i using (compact) and secondly the fuser film giving problem.

                    i just curious, how come fuser film cannot last more 20k meter which causing intermittent minor dotted print on paper surface.

                    Anyway thanks you again!!
                    I agree with Rachid........................using genuine Canon parts will make your life alot easier. Especially with the fixing films. Also check the fixing film cleaning roller. It maybe covered in fused toner. You can either scrape it off or replace it. It's the steel roller right beside the film. If it's covered in toner it may prematurely wear out the film.

                    Comment

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