irc3220 black touch panel screen

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  • repeatcopiers
    Senior Tech

    Site Contributor
    500+ Posts
    • Sep 2008
    • 591

    #1

    irc3220 black touch panel screen

    The screen on the control panel was black, technician went and reseated memory, started working again but went back to black after about 4 hours. Any ideas?
  • mramlawi
    Senior Tech

    500+ Posts
    • Jul 2011
    • 838

    #2
    Re: irc3220 black touch panel screen

    hello ,
    is the copier connected to a fiery or not ?

    if not change the Printer board(surf board)located on the MFC ,if u describe what exactly happened with you will be easy to give you solutions


    regards
    Distinguished road makes you jewel in rough

    Comment

    • repeatcopiers
      Senior Tech

      Site Contributor
      500+ Posts
      • Sep 2008
      • 591

      #3
      Re: irc3220 black touch panel screen

      Originally posted by mramlawi
      hello ,
      is the copier connected to a fiery or not ?

      if not change the Printer board(surf board)located on the MFC ,if u describe what exactly happened with you will be easy to give you solutions


      regards
      The copier does have a fiery. The copier was working fine, then touch screen just went black, but the green light is still lit on the control panel showing power is still on. You can turn copier off/on and it will work again for an hour or so, then same thing. We have reseated the memory, boot rom and replaced the power distribution board but still same problem.

      Comment

      • Luther
        Senior Tech

        500+ Posts
        • May 2006
        • 682

        #4
        Re: irc3220 black touch panel screen

        Replace the memory 1st, you probably have a bad dimm

        Comment

        • mramlawi
          Senior Tech

          500+ Posts
          • Jul 2011
          • 838

          #5
          Re: irc3220 black touch panel screen

          Hello again

          i told u that it happened with me the same problem since 1 week ago , change the board located on the MFC ,under the Lan Slot you can remove it and turn the machine on it will work im very sure .
          Distinguished road makes you jewel in rough

          Comment

          • repeatcopiers
            Senior Tech

            Site Contributor
            500+ Posts
            • Sep 2008
            • 591

            #6
            Re: irc3220 black touch panel screen

            Tech cleaned and reseated all boards in the cage. Repl power distribution board and still screen is going blank. Also error history shows E732 and E733 numerous times over the past few weeks.....he inspected cable to make sure it was getting a good connection....any ideas?

            Comment

            • Blues Guy
              Trusted Tech

              100+ Posts
              • Aug 2009
              • 216

              #7
              Re: irc3220 black touch panel screen

              My experience with these problem due to main controller P.C.B.

              Comment

              • irtek
                Trusted Tech

                100+ Posts
                • Jun 2009
                • 112

                #8
                Re: irc3220 black touch panel screen

                Had one doing this and tried various things and it would always reset and run awhile then come back. Tried less and less each time trying to see what would reset it and got down to just tapping on the Fiery box. Replaced Fiery and problem has not returned.

                Comment

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