[Error Code] Canon C5185 Code NG (#801) please

[dqtek]

Im getting code 801 scanning, customer's network automatic changes passwords for there users computer, would this cause problem.

[vigour]

Re: Canon C5185 Code NG (#801) please

yes
you need the proper authentication

[dqtek]

Re: Canon C5185 Code NG (#801) please

Where would I find the proper authentication. In the smb setup. Thanks for getting back to me

[vigour]

Re: Canon C5185 Code NG (#801) please

I can't give you a good route, because i am doing it from memory, and I have not done it in a long while.
Basically setup a new entry, or edit the old one by going to
address book
create new address
select file from the dropdown menu ( you will see email,fax as other choices)
then at some point you browse the network, drill down until you get to the shared folder you need and it will ask you for username and password.
have the customer put that in.
First you have to know where the shared folder is, to be able to drill to it.

Finding editing is tricky if I remember correctly.
I think it is somewhere along the path to create a new entry.

[dqtek]

Re: Canon C5185 Code NG (#801) please

I can't give you a good route, because i am doing it from memory, and I have not done it in a long while.
Basically setup a new entry, or edit the old one by going to
address book
create new address
select file from the dropdown menu ( you will see email,fax as other choices)
then at some point you browse the network, drill down until you get to the shared folder you need and it will ask you for username and password.
have the customer put that in.
First you have to know where the shared folder is, to be able to drill to it.

Finding editing is tricky if I remember correctly.
I think it is somewhere along the path to create a new entry.

Thanks I will check that out.