[Error Code] 5065 and 5185

[nogood boyo]

There is an error code E000014-000 on 5065. fixing motor error or phase lock signal.

Im pretty sure it is the fixing motor but if i remove the actuall motor from the fixing unit and turn it on, it runs fine. I was hoping for a little bit of feed back with the issue.

ive already swapped out the fuser unit with a new rebuild.

could it be one of the fixing sensors? has anybody had an issue similar to this before, ive been told that fixing motors dont fail very often?



I also have a 5185 machine with the error code E000007-0211

is the only way to trouble shoot this is to take meter reads off of the fixing belt displacement control motor and the pressure belt displacement control motor? there are eight fixing sensors in this case... should i go through and check them all with meter reads as well?

My TRG reccomends just replacing the fixing unit (kind of what i would rather do) but my service coordinator has told me it is two thounsand dollar part for this machine.

i had someone help me pull out the unit and check the termo fuse and clean up the sensors but still the same error code.

any body have any experience with this error code in the past?

thanks heaps!
and happy mothers day!

[teckat]

Re: 5065 and 5185

E007-0211 Error of temporary prevention of full displacement of belt.
(When a belt was displaced to the rear side and could not move to the center, the displacement of the belt
was not eliminated within one minute in the belt displacement temporary prevention mode.)
The Fixing / Pressure Belt displacement control drive gears are probably worn or have failed.

Replace the fixing unit.
These units do not last forever/can not re-build them anymore



E000014-000 on 5065
1-Make sure 24 volts DC is present at the Fixing Drive motor.
2-Check the front door switch SW2 > and/or Adjust the magnet on the front door to depress the front door switch fully.

[vigour]

Re: 5065 and 5185

e014 5065

your motor is bad or there is a problem causing it not to turn.
1 your lower bearings may be seized
2 your upper gears may be cracked ------ in your case not likely since you replaced upper fuser.

open the front door
take the plastic panels off the fixing feeder assy.
cheat the switch and watch the motor turn.
if it struggles or keeps varying the speed , change it
the motors rarely go but that does not stop yours from going bad.

[nogood boyo]

Re: 5065 and 5185

E007-0211 Error of temporary prevention of full displacement of belt.
(When a belt was displaced to the rear side and could not move to the center, the displacement of the belt
was not eliminated within one minute in the belt displacement temporary prevention mode.)
The Fixing / Pressure Belt displacement control drive gears are probably worn or have failed.

Replace the fixing unit.
These units do not last forever/can not re-build them anymore

Thanks.

This was my gut instinct... but i just wasnt sure if it just might also be a sensor error or motor error, to avoid replacing the the whole fixing unit.

[nogood boyo]

Re: 5065 and 5185

e014 5065
if it struggles or keeps varying the speed , change it
the motors rarely go but that does not stop yours from going bad.

this is exactly what happens.

thanks.

[nogood boyo]

Re: 5065 and 5185

i am looking to order a fixing aassembly for the 5185...

there are three options to choose from, how do i determine if the fixing unit should be, 100V, 120V, or 230V?

the only part number my service coordinator can confirm is for the 120V.

[vigour]

Re: 5065 and 5185

fm3-3778-00r
120v for alberta. canada, north america

[nogood boyo]

Re: 5065 and 5185

fm3-3778-00r
120v for alberta. canada, north america

awesome,
thanks.

that is a very different part number for what i have tho.

[vigour]

Re: 5065 and 5185

00r or 000r means it is refurbed.
If they gave you FM3-0691, as far as I know they dont make that anymore.
It had less parts and you had to transfer a whole lot more aver from the old unit.

[teckat]

Re: 5065 and 5185

Thanks.

This was my gut instinct... but i just wasnt sure if it just might also be a sensor error or motor error, to avoid replacing the the whole fixing unit.

there are small gears that break/crack/on 5180 fix unit
pull out unit to inspect


if belt is damaged>u need to replace unit/if gears a broken u can replace them

READ THESE PDF's>>
5185_007 Checks.pdf
Fixing Unit_TP07-168.pdf

[nogood boyo]

Re: 5065 and 5185

So this 5065 that i was working on has a problem with the finisher,

the paper still prints out of each of the trays but
its not collating, or stapling, or hole punching.

there isn't an error that displays on the control panel except for a small display on the bottom left corner:

"finisher cannot be used"

any ideas where to begin with this?

thanks heaps!

[teckat]

Re: 5065 and 5185

So this 5065 that i was working on has a problem with the finisher,

the paper still prints out of each of the trays but
its not collating, or stapling, or hole punching.

there isn't an error that displays on the control panel except for a small display on the bottom left corner:

"finisher cannot be used"

any ideas where to begin with this?

thanks heaps!

Limited Function mode

[nogood boyo]

Re: 5065 and 5185

Aaaaand now I know about limited function mode.

.