Jamming issue with Ir2000

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  • Tlemsani
    Technician
    • May 2012
    • 17

    #1

    [Jamming] Jamming issue with Ir2000

    Hi every one,

    An IR2000 having jam issues, the paper doesnt cross the fixing unit,

    I'll start by removing the fixing unit I guess,

    any one had this same problem before ?

    counting on your help!

    peace!
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: Jamming issue with Ir2000

    Originally posted by Tlemsani
    Hi every one,

    An IR2000 having jam issues, the paper doesnt cross the fixing unit,

    I'll start by removing the fixing unit I guess, any one had this same problem before ?

    counting on your help! peace!


    The Jam code is ????
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • jiongpao
      Trusted Tech
      • May 2009
      • 413

      #3
      Re: Jamming issue with Ir2000

      How can we see the jam code for this model?

      Comment

      • Tlemsani
        Technician
        • May 2012
        • 17

        #4
        Re: Jamming issue with Ir2000

        Originally posted by teckat
        The Jam code is ????
        to be honest i dont know how to see the jam code,

        and I even made things worst, i dissasembled, and reassembled the fixing unit,

        now, it does nothing, it just shows a new error message E000.

        i'll redissasemble.

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Re: Jamming issue with Ir2000

          Originally posted by Tlemsani
          to be honest i dont know how to see the jam code,

          and I even made things worst, i dissasembled, and reassembled the fixing unit,

          now, it does nothing, it just shows a new error message E000.

          i'll redissasemble.



          call for a Canon trained tech/ saves time & money, further headaches and more damage
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: Jamming issue with Ir2000

            Originally posted by jiongpao
            How can we see the jam code for this model?
            Jam History
            The machine keeps a record of jams that have occurred. You can generate a service report
            to check the history or clear the history.

            To indicate jam data,
            Make the following selections in service mode:
            #10 REPORT > 07 JAM/ERR LOG REPORT
            To clear the jam history, the NVRAM on the DC controller PCB remembers an error in the fixing assembly even when the power switch is turned off and then on. After turning on the power, be
            sure to execute the following in service mode to remove the error information:
            #7 PRINTER > #4 PRINTER RESET > YES = (*)

            SERVICE MODE
            Press the Additional Functions key and the ID (#) key in sequence to bring up
            the Service Mode screen.

            Service Mode Data
            #1. SSSW============
            count size settings
            #2. MENU============not used
            #3. NUMERIC Param.=====not used
            #4A. SPECIAL=========not used
            #4B. NCU============not used
            #4C. ISDN============not used normally
            #5. TYPE=============not used normally
            #6. SCANNER==========not used normally
            #7. PRINTER===========reduction/cassette selection settings
            #8. PDL==============not used normally
            #9. COUNTER============maintenance/parts replacement guides
            #10. REPORT==========report output for various service data
            #11. DOWNLOAD=======downloading to ROM on various PCBs
            #12. CLEAR=============initializing various data to default settings
            #13. ROM============version indication




            THIS INFORMATION IS NOT FOR END USERS
            /---ONLY TRAINED TECHS

            NOW GO PURCHASE A MANUAL











            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • Tlemsani
              Technician
              • May 2012
              • 17

              #7
              Re: Jamming issue with Ir2000

              the error code is gonne, I forgot to screw the resistor of the fixing unit,

              the paper now cross the fixing unit, but still jams,

              tomorrow "god willing" I'll get back to this machine, and keep you know the news,

              thanks alot for alla the information you gave me,

              peace!

              Comment

              • COPIERTEC ASSOCIATES
                Trusted Tech

                250+ Posts
                • Aug 2011
                • 279

                #8
                Re: Jamming issue with Ir2000

                Check the exit sensor flag it could be broken.It is a common occurance on this model.

                Comment

                • Tlemsani
                  Technician
                  • May 2012
                  • 17

                  #9
                  Re: Jamming issue with Ir2000

                  I changed the two fixing roller bushings (I'm not sure about there name),

                  the 30T gear of the transfer unit was also damaged, I had to replace it as well,

                  now it prints 60 to 70 pages without jamming,

                  I think this is a good result for an old machine like this,

                  don't you ??

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Re: Jamming issue with Ir2000

                    it's all about inspection/observation/elimination > keep it simple !!!!!!!!!!!!
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • Tlemsani
                      Technician
                      • May 2012
                      • 17

                      #11
                      Re: Jamming issue with Ir2000

                      Originally posted by teckat
                      it's all about inspection/observation/elimination > keep it simple !!!!!!!!!!!!
                      thanks a lot;

                      stay around; I wont go far away;

                      peace be with you!

                      Comment

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