Scangear Scanning Issue

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  • Mitsuku
    • Sep 2024

    [Misc] Scangear Scanning Issue

  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: Scangear Scanning Issue

    Network ScanGear V2.30 for Windows XP/Server 2003/Vista/Server 2008/Windows 7 (64bit)
    link below>>>>>>>

    http://support-in.canon-asia.com/con...100312802.html
    Caution
    This TWAIN scan driver is a 32bit driver which can only be used with 32bit-compatible applications running on 64bit OS.

    follow posted instructions below for this version also


    use the ScanGear Tool to select the network scanner.
    No scanner is selected during the Color Network ScanGear installation, so this operation is required before use.



    Scangear
    2.71 is usually for Color products

    Caution
    This TWAIN scan driver is a 32bit driver which can only be used with 32bit-compatible applications running on 64bit OS.

    • The ScanGear Tool cannot be started at the same time as the Color Network ScanGear driver.
    • The window displayed may differ according to the operating system on your computer.
    • If the [Windows Security Alert] dialog box appears, you need to register ScanGear Tool in [Exceptions] in Windows Firewall.






    The Color Network Scangear v2.71 has to be installed in Windows XP compatibility mode.
    u can try this>>>

    Setting up Color Network ScanGear Ver.2.71 as Twain Driver on Windows 7 64 bit..pdf
    Last edited by teckat; 05-25-2012, 06:07 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16092

      #3
      Re: Scangear Scanning Issue

      READ

      Network ScanGear User.pdf
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • Mitsuku

        #4
        Re: Scangear Scanning Issue

        Hi Teckat,
        Thank you for your suggestions.

        I have installed Scangear V2.30 and got the same error messages as outlined in my original post. I uninstalled and re-installed V2.30, but this made no difference.
        I also uninstalled V2.30 and installed V2.71, but the scanner is not discovered. I switched off the firewall and also tried "specify with address" option, but the scanner was not discovered.

        I note that V2.30 is a 32 bit driver whereas Windows 7 is 64 bit, could this be the reason why V2.30 is not working? I suppose we will have to wait until Canon release 64 bit Scangear.

        As the V2.71 is for colour machines, it didn't work for me.

        Any further help will be appreciated.




        Originally posted by teckat
        Network ScanGear V2.30 for Windows XP/Server 2003/Vista/Server 2008/Windows 7 (64bit)
        link below>>>>>>>

        Network ScanGear V2.30 for Windows XP/Server 2003/Vista/Server 2008/Windows 7 (64bit)
        Caution
        This TWAIN scan driver is a 32bit driver which can only be used with 32bit-compatible applications running on 64bit OS.

        follow posted instructions below for this version also


        use the ScanGear Tool to select the network scanner.
        No scanner is selected during the Color Network ScanGear installation, so this operation is required before use.



        Scangear
        2.71 is usually for Color products

        Caution
        This TWAIN scan driver is a 32bit driver which can only be used with 32bit-compatible applications running on 64bit OS.

        • The ScanGear Tool cannot be started at the same time as the Color Network ScanGear driver.
        • The window displayed may differ according to the operating system on your computer.
        • If the [Windows Security Alert] dialog box appears, you need to register ScanGear Tool in [Exceptions] in Windows Firewall.






        The Color Network Scangear v2.71 has to be installed in Windows XP compatibility mode.
        u can try this>>>

        [ATTACH]15979[/ATTACH]

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16092

          #5
          Re: Scangear Scanning Issue

          u need to completely remove all traces of Scangear > to re-install program

          have u seen this post >>


          Scangear driver for windows 7. 64bit


          go to C:\Program Files (x86)\Canon\Network ScanGear select all the .dll files and copy them to the c:\windows directory.


          try it with v.2.30 Network Scangear

          also check in the Scangear /folder>readme file for info
          Last edited by teckat; 05-30-2012, 05:40 PM.
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

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