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where is ? can give the part no? or show location in finisher.
thanks
Face Up/Face Down: Auto*1, Face Down (Normal), Face Up (Reverse)
JAM 1004 =Shift unit sensor delay PS4
The shift unit sensor (PS4) does not detect paper within a specific period of time (distance) after the inlet sensor (PS3) has detected paper.
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
It's a Mystery---------------- is this for all TRAYS ?????????????????????????
Disconnect the finisher and make sure you don't have a problem in the reversal area---
facing up or facing down in the tray-- At the machine (default setting):
1. Hit Additional Functions.
2. Printer Settings.
3. Settings.
4. Face Up/Down.
5. Select either Face Up or Face Down.
6. Hit OK.
From inside the Canon PCL drivers:
1. Go into the printer properties.
2. Under the General tab, click on Printer Preferences.
3. Click the Finishing tab.
4. Click on Finishing Details.
5. Look for Face Up/Face Down.
6. Change to whatever settings you want.
7. Click OK.
From inside the Canon PS3 drivers: 1. Go into the printer properties.
2. Under the General tab, click on Printer Preferences.
3. Go to Finishing tab.
4. Look for Finishing Details.
5. Look for Face Up/Face Down and make your selection.
6. Click OK.
From inside the Fiery PS drivers: 1. Go into the printer properties.
2. Under the General tab, click on Printer Preferences.
3. Go to Finishing tab.
4. Look for Face Up/Face Down and make your selection.
5. Hit OK.
From inside the Canon UFRII drivers:
1. Go into the printer properties.
2. Under the General tab, click on Printer Preferences.
3. Go to Finishing tab.
4. Click on Finishing Details.
5. Look for Face Up/Face Down and make your selection.
6. Click OK.
Hello, I wrote a couple days ago. I am getting jam 1004. 11x17 jams every time as it's going into V1 finisher from all trays. Removed finisher and runs ok. I removed hole punch unit and replaced with guide and still happens. Can you please help?? Irwin
Hello, I wrote a couple days ago. I am getting jam 1004. 11x17 jams every time as it's going into V1 finisher from all trays. Removed finisher and runs ok. I removed hole punch unit and replaced with guide and still happens. Can you please help?? Irwin
look at the mylar guides going into the punch unit. Over time the paper may wear cuts into the mylar and thus cause the paper to jam with the jam code of 1004.
Workaround :
Removal of the mylar could improve the feeding of paper through the punch unit.
It has been found if the wrong hole punch is selected jam code 1002 and 1004 will occur.
To change the punch selection go to SERVICE MODE>LEVEL1>COPIER>USER>PSEL-DSP change to 1.
Now go to ADDITIONAL FUNCTION>SYSTEM SETTINGS>PUNCHER SELECTION FOR MULTIPLE PUNCHERS and select the correct hole punch. Punch unit is the Pro punch and Finisher puncher is the internal punch.
Check the Inverter Roller and related bearings for binding. The bearings and Inverter Roller shaft may become "seized" causing the above mentioned jam codes.
Jam sensor PS104's actuator contacts a foam damper that can deteriorate and cause the actuator to stick to it. This causes poor actuation of sensor PS104. Remove the foam damper on the guide plate that the actuator contacts. Note: the photo below shows the opposite end of the actuator that contacts the damper.
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
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