finisher v1/v2 JAM CODE 1004

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  • eurokris
    Trusted Tech

    100+ Posts
    • Dec 2009
    • 120

    [Jamming] finisher v1/v2 JAM CODE 1004

    Hi all

    ir7105 paper jam at finisher when do face up.face down ok.jam code 1004

    pls anyone help

    thanks
    have great day
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: finisher v1/v2 JAM CODE 1004

    reverse delivery guide
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • eurokris
      Trusted Tech

      100+ Posts
      • Dec 2009
      • 120

      #3
      Re: finisher v1/v2 JAM CODE 1004

      hi teckat

      where is ? can give the part no? or show location in finisher.

      thanks

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16092

        #4
        Re: finisher v1/v2 JAM CODE 1004

        Originally posted by eurokris
        hi teckat

        where is ? can give the part no? or show location in finisher.

        thanks

        Face Up/Face Down: Auto*1, Face Down (Normal), Face Up (Reverse)

        JAM 1004 =Shift unit sensor delay PS4
        The shift unit sensor (PS4) does not detect paper within a specific period of time (distance) after the inlet sensor (PS3) has detected paper.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • eurokris
          Trusted Tech

          100+ Posts
          • Dec 2009
          • 120

          #5
          Re: finisher v1/v2 JAM CODE 1004

          hi teckat

          i am already change the sensor but still same problem
          pls anyone help me thanks

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16092

            #6
            Re: finisher v1/v2 JAM CODE 1004

            Originally posted by eurokris
            hi teckat

            i am already change the sensor but still same problem
            pls anyone help me thanks


            what sensor
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • eurokris
              Trusted Tech

              100+ Posts
              • Dec 2009
              • 120

              #7
              Re: finisher v1/v2 JAM CODE 1004

              ps4 but when face down ok.only face up jam

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16092

                #8
                Re: finisher v1/v2 JAM CODE 1004

                Originally posted by eurokris
                ps4 but when face down ok.only face up jam
                It's a Mystery----------------
                is this for all TRAYS ?????????????????????????

                Disconnect the finisher and make sure you don't have a problem in the reversal area---



                facing up or facing down in the tray--
                At the machine (default setting):
                1. Hit Additional Functions.
                2. Printer Settings.
                3. Settings.
                4. Face Up/Down.
                5. Select either Face Up or Face Down.
                6. Hit OK.

                From inside the Canon PCL drivers:
                1. Go into the printer properties.
                2. Under the General tab, click on Printer Preferences.
                3. Click the Finishing tab.
                4. Click on Finishing Details.
                5. Look for Face Up/Face Down.
                6. Change to whatever settings you want.
                7. Click OK.

                From inside the Canon PS3 drivers:
                1. Go into the printer properties.
                2. Under the General tab, click on Printer Preferences.
                3. Go to Finishing tab.
                4. Look for Finishing Details.
                5. Look for Face Up/Face Down and make your selection.
                6. Click OK.

                From inside the Fiery PS drivers:
                1. Go into the printer properties.
                2. Under the General tab, click on Printer Preferences.
                3. Go to Finishing tab.
                4. Look for Face Up/Face Down and make your selection.
                5. Hit OK.

                From inside the Canon UFRII drivers:
                1. Go into the printer properties.
                2. Under the General tab, click on Printer Preferences.
                3. Go to Finishing tab.
                4. Click on Finishing Details.
                5. Look for Face Up/Face Down and make your selection.
                6. Click OK.

                read--
                Attached Files
                Last edited by teckat; 05-31-2012, 02:37 PM.
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • irwin_albillo
                  Junior Member
                  • Oct 2015
                  • 7

                  #9
                  Re: finisher v1/v2 JAM CODE 1004

                  Hello, I wrote a couple days ago. I am getting jam 1004. 11x17 jams every time as it's going into V1 finisher from all trays. Removed finisher and runs ok. I removed hole punch unit and replaced with guide and still happens. Can you please help?? Irwin

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16092

                    #10
                    Re: finisher v1/v2 JAM CODE 1004

                    Originally posted by irwin_albillo
                    Hello, I wrote a couple days ago. I am getting jam 1004. 11x17 jams every time as it's going into V1 finisher from all trays. Removed finisher and runs ok. I removed hole punch unit and replaced with guide and still happens. Can you please help?? Irwin

                    look at the mylar guides going into the punch unit. Over time the paper may wear cuts into the mylar and thus cause the paper to jam with the jam code of 1004.

                    Workaround :
                    Removal of the mylar could improve the feeding of paper through the punch unit.


                    It has been found if the wrong hole punch is selected jam code 1002 and 1004 will occur.
                    To change the punch selection go to SERVICE MODE>LEVEL1>COPIER>USER>PSEL-DSP change to 1.
                    Now go to ADDITIONAL FUNCTION>SYSTEM SETTINGS>PUNCHER SELECTION FOR MULTIPLE PUNCHERS and select the correct hole punch. Punch unit is the Pro punch and Finisher puncher is the internal punch.

                    Check the Inverter Roller and related bearings for binding. The bearings and Inverter Roller shaft may become "seized" causing the above mentioned jam codes.

                    Jam sensor PS104's actuator contacts a foam damper that can deteriorate and cause the actuator to stick to it. This causes poor actuation of sensor PS104. Remove the foam damper on the guide plate that the actuator contacts. Note: the photo below shows the opposite end of the actuator that contacts the damper.
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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