2020i send

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  • hari_4848
    Technician

    50+ Posts
    • Jul 2008
    • 91

    [Misc] 2020i send

    hi ,

    In canon ir 2020i , i tried scanning using send option , when i browse using windows SMB , and select the computer , it asks for the user id / password.when i enter the user id and password , it says check the user id / password .though i have entered correct login details , it doesnt allow me to login .

    please advise.
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    2,500+ Posts
    • Mar 2008
    • 4955

    #2
    Re: 2020i send

    Sometimes Canon copier can't recognize all windows characters.To be shore,try to change password to something simple.

    Can you open folder on some other computer?
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself

    Comment

    • arielcanon
      Trusted Tech

      100+ Posts
      • Mar 2012
      • 106

      #3
      Re: 2020i send

      try another user and password. disable firewall and antivirus for a while
      Learning never ends..
      Never give up, where there is a wheel there is a way..

      Comment

      • hari_4848
        Technician

        50+ Posts
        • Jul 2008
        • 91

        #4
        Re: 2020i send

        my computer doesnt have user name and password .

        i entered a space in user id and pwd , but it says enter uid / pswd. in Windows 7 .

        the same thing in win XP computer worked well when i entered a space for uid/pwd.

        any other settings needed .

        please advise .

        Regards.

        Comment

        • zoraldinho
          teacher-guide-expert-guru

          Site Contributor
          2,500+ Posts
          • Mar 2008
          • 4955

          #5
          Re: 2020i send

          Try "administrator"for us and pass.
          Practice makes perfect
          If it ain't broke, don't fix it
          A picture is worth a thousand words
          If you want something done right, you have to do it yourself

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16092

            #6
            Re: 2020i send

            Originally posted by hari_4848
            my computer doesnt have user name and password .

            i entered a space in user id and pwd , but it says enter uid / pswd. in Windows 7 .

            the same thing in win XP computer worked well when i entered a space for uid/pwd.

            any other settings needed .

            please advise .

            Regards.
            How to eliminate Password Prompt Windows 7

            Press the Windows + R keyboard shortcut. Then enter control userpasswords2 in Run dialog box and hit enter.

            Under User Accounts dialog box, un-check the box named Users must enter a user name and password to use this computer
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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