[Error Code] iR-ADV C5045 scanning error #751

[Guest]

So I have seen a few threads in this forum dating back awhile with people having the same error however what my printer is doing is a little different.

I can scan to the following directory fine:

\\MHIAV202\Staff\Scanned Files

But this directory I cant:

\\mhiav202\staff\Scanned Files\Patrick

Now I thought that it was just a simple permissions error but no...

I have tried giving full perms to Everyone still doesn't work.
I have tried using a different user account, doesn't work either.
I removed the spaces and all the capitals I still can't do it.

Its really odd because I can scan to the directory above it without any issues however we don't want everyone scanning to that one folder as it gets filled with a lot of crap.

*edit*

I forgot to add that the share is on a Windows Server 2003.

[vigour]

Re: iR-ADV C5045 scanning error #751

#751
make sure you have backslashes and not forward slashes

can be caused by software firewall.
turn off and resend scan.
set up exception if that works

[PatrickO]

Re: iR-ADV C5045 scanning error #751

I am using backslashes and there is no firewall turned on.

*edit*

I didn't fix the issue exactly.. I just got it working on one of our 2008 servers so rather than screwing around I will just do that instead.

[Herrmann]

Re: iR-ADV C5045 scanning error #751

Just for the records, this is what canon universal send error codes list says:

#751 [SMB] Sending to a shared folder
Cause Remedy
-The computer name or IP address to the destination is not
correct.
-The destination computer is down or not functioning.
-The network is down; the server is not reachable.
-Not able to establish connection to the destination.
-The folder on the computer is not properly shared.
-The network settings on the destination computer might not be
configured with NetBIOS over TCP/IP.
-Check and verify that the computer name or IP address to the
destination is correct.
-Check and verify that the destination computer is up and
running.
-Check and verify that you have a valid DNS server IP address.
-Try pinging the computer name to se if it resolves to the correct
IP address.
-Check and verify that the folder is properly shared and has the
proper permissions and security settings confirmed.
-Check and verify that the NetBIOS over TCP/IP in the Local
Area Connection settings in the destination computer is
configure for NetBIOS over TCP/IP is set to Enabled or set to
Default.