canon ir c3100 E000020-03a9

[iscott]

canon ir c3100 E000020-03a9 code any idea what this is?

[adween shaari]

Re: canon ir c3100 E000020-03a9

its related to drum/developer error.try to check your dv tank or change drum. have you clean the atr sensor?
if no try to clean ATR sensor.

[teckat]

Re: canon ir c3100 E000020-03a9

canon ir c3100 E000020-03a9 code any idea what this is?

First>u need a manual to service this printer

The ATR Sensor and Patch Image Read Sensor both determine toner density.
Depending on the density readings the copier will or will not add toner.
Check the status of the Drum Unit under COPIER>DISPLAY>MISC>DRUM-LIFE. The Patch Image Read Sensor looks at a patch of toner that is generated on the drum for each color and determines the amount of toner that is in the patch by the amount of reflected light. If the drum is not creating the patch correctly, the patch reading will be affected. Replace the Drum Unit if it is 80% of its rated life or higher.

or if DRUM is fairly new-----------------

E020-0XA9 can be displayed when the T/D ratio detected as a result of ATR control falls below the lower limit (3%) three times in a row.

Perform the following field remedy to adjust the toner/developer ratio (T/D ratio) inside the developing assembly close to the normal level by supplying toner for the specified developing assembly.


1. Turn the control panel switch OFF > turn the main power switch OFF/ON.
2. Service mode > COPIER > Function > INSTALL > SPLY-H-"X" ("X" means the problematic color: "1" is Yellow, "2" is Magenta, and "3" is Cyan.) > OK.
3. If the symptom still occurs, replace the developing assembly with a new one.

Note:
Never change the setting values for [SGNL-Y] through [REF-D] under [Service mode > COPIER > Adjust > DENS].
Also never perform the following service mode item when the error code has been displayed; [Service mode > COPIER > Function > INSTALL > INIT].